SimpliSafe reviews

3.3

49% would recommend to a friend

(98 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Reviews by job title

98 reviews

Reviews about "Culture"

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1.0
Dec 8, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay was decent, and the benefits weren't bad.

Cons

The culture was a mess, and the support from others was non-existent. Anytime I tried to get help, it was always like hitting a brick wall. The way things were run felt stifling-no one ever wanted to share knowledge or collaborate. Instead, everyone was too busy being egocentric and protecting their own turf, leaving me to figure things out alone. It made a job that could have been decent completely unbearable.

1.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Employees are given free lunch, and we have a hybrid setup that's relatively flexible.

Cons

The chaotic work environment of SimpliSafe is too stressful for me. The leadership is disorganized, and there's a lack of communication from the managers that makes us uncoordinated most of the time. This chaotic and disorganized work environment causes a lot of stress, especially since employees are the ones who have to fix issues in the workplace.

1.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The office space was modern, clean, and decently equipped.

Cons

Supervisors lacked support and rarely took time to understand the daily grind, leaving us feeling despondent and disconnected. Everything felt lawless, with management changing priorities every other day, making it impossible to actually solve issues properly. Training was rushed and left out essential skills, so we were left scrambling and often blamed for problems beyond our control. Request for help from supervisors were typically met with indifference, if they responded at all. There was zero structure, and a the team morale was constantly tanking as people just couldn't keep up with the chaos.

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SimpliSafe Response
1y
We appreciate your honest feedback and advice to our management team. We agree – effective training, strong managerial support and clear communication of goals are necessities when it comes to building a healthy work environment and culture. Over the last year, we’ve made a concerted effort to enhance new hire and manager training so that employees of all levels feel supported and equipped to do their jobs properly and without friction. As we grow, we’ll continue to reassess our training, goal alignment processes, and manager behaviors to ensure that we are operating the business in a way that coincides with our employees’ way of working.
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