Stark Carpet reviews

3.5

63% would recommend to a friend

(148 total reviews)
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Chad Stark

68% approve of CEO

55% positive business outlook

Stark Carpet has an employee rating of 3.5 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stark Carpet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

148 reviews
1.0
Apr 25, 2016
Recommend
CEO approval
Business Outlook

Pros

beautiful products, great location, laid back employees, sometimes fun designers.

Cons

where to begin. misogynistic men who almost try too hard to make up for working in the design field. As a sales person and woman, I overheard so many conversations between the manager and coworkers about how the women clients were "dumba**" ... there was no proper training for the outdated system, nor was there any mention of it in the job description online. The qualifications for the job included making appointments, answering phones, greeting clients, etc. I was never addressed by the boss, but rather bossed around by his minion who only reported the negative, because he clearly had some agenda. I still have my job because I'm "cute". I could go on and on, but I need to pay the bills so I won't.

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Stark Carpet Response
10y
I am sorry that you had the experience you describe in this post. What you described is never acceptable behavior. To set the record straight the company does not condone sexual harassment in any way, shape or form ever. If you want to talk now or if you ever find yourself subjected to that kind of behavior ever again contact me directly (wliggan@starkcarpet.com) and I will address the issue immediately. Training can and is being improved; it’s a work in progress. As far as our internal systems go, they are not antiquated but rather industry specific customized systems and if you have not worked in the industry before the graphical user interface (what you see on the screen) may in some cases look different than applications that you have used in the past (by example MS Word). We don’t mention the specific system in our job postings because we focus on attracting people who can learn all types of systems. Believe me when I say that ‘being cute” is not why your still employed. Regardless of what anybody else has said or reported, your Boss is keeping you for one of two reasons; you are either doing your job very well or she or he sees potential in you. Whatever your future holds for you, we want you to be successful and happy. Sincerely, Bill Liggan VP, Human Resources and Administration
1.0
May 27, 2015

Bad upper management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros to be found here.

Cons

High stress level. Untrustworthy management. 6 years without a cost of living raise. Calhoun really gets dumped on.

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Stark Carpet Response
11y
Thank you for leaving your comments. Sorry to hear that your time with us was so stressful, we never want that for any employee. That said the truth is we are in the customer service business and our Customers have come to expect and demand a customer experience that is exceptional and we deliver. It can be stressful at times but most of our employees actually find it very rewarding delivering exceptional customer service to such demanding clients. If your experiences with Management made you feel they were untrustworthy, that is unfortunate and again I am sorry for you. However we have made changes to the Management Team in Calhoun and I am sure that the new Team will not leave employees feeling that way. Your statement about COLA's is not correct. We actually issued cost of living increases for the past three years in a row. Additionally we've also had annual increases to salaries for the past two years (separate from COLA's) and we routinely issue individual pay increases throughout the year based on an individual's performance.
1.0
Jul 18, 2019

Never work there

Recommend
CEO approval
Business Outlook

Pros

You got to see new interior design trends

Cons

Everything else. Pay was horrible. Benefits were bad and the upper management didn’t know what they were doing

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Stark Carpet Response
7y
Thank you for your feedback. I am sorry to hear about your negative experience working at STARK. Our benefits are very comprehensive and among the best in the industry. With that said, we are always looking for ways to improve our offerings. I wish you all the best in your future endeavors. Feel free to reach out directly if you would like to continue the conversation: cstark@starkcarpet.com. Best, Chad Stark
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Glassdoor has 154 Stark Carpet reviews submitted anonymously by Stark Carpet employees. Read employee reviews and ratings on Glassdoor to decide if Stark Carpet is right for you.