StudyPoint reviews

4.0

76% would recommend to a friend

(40 total reviews)
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Richard Enos

94% approve of CEO

59% positive business outlook

Reviews by job title

40 reviews

Reviews about "Management"

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5.0
Mar 21, 2016

A Busy Tutor is a Happy Tutor

Recommend
CEO approval
Business Outlook

Pros

I love working with my supervisor. She is very approachable with concerns and gives good constructive criticism on how to improve my tutoring. More than anything, I have gotten more assignments and money here than any other test company I worked for.

Cons

I wish I can do this full-time!

3.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

I am matched with students who fit my skills. Reporting hours and getting paid is easy. Curriculum is fundamentally sound. Training is adequate. Increasing students' test scores is predictable if a tutor sticks to the curriculum.

Cons

I continue to tutor for StudyPoint because of the ease of getting paid, the sound curriculum, and the generally high motivation of students. As the culture of StudyPoint has become more corporate each year, however, my experience as a tutor has become less positive each year. 1. My supervisors change more regularly and know me less well. With the regular turn over, my supervisors no longer build a strong relationship with me or with students' families. 2. My students' parents regularly express confusion about whom they should be speaking with at the company level. In some cases, I am caught in the middle when I am well liked by a family while the family feels confusion or even animosity toward SP staff. I apologize more often than I would like for SP staff lack of communication or mistakes. 3. Supervisors are rewarded for keeping their tutors' average hourly rates low. Thus, the more experience a tutor has and the higher the tutor's hourly rate, the fewer students the tutor gets. A recent change to a "premier tutor" status for experienced tutors was ostensibly meant to help more experienced tutors get more students - but families pay significantly more for a premier tutor so the pool of students for experienced tutors remains small. For example, I used to be able to have 5 to 10 students (or even more) at a time. Now, I can't seem to get more than 3 - despite the fact that my availability in hours and geography have stayed the same, and StudyPoint always seems to be hiring more tutors. If a prospective tutor plans to tutor for StudyPoint for a year or less, he or she will likely have a more positive experience.

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StudyPoint Response
10y
This feedback is extremely helpful. I will make sure we discuss it as a team and do our best to improve. Thank you, Greg President & Co-Founder
5.0
Feb 18, 2016

AWESOME COMPANY! I love my job!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When it comes to a fun (yet professional), engaging, supportive environment, StudyPoint sets the bar. My colleagues are caring, kind and always willing to help. The co-founders, Rich Enos and Greg Zumas truly care about their employees and their company and all decisions are made with the company AND employees in mind. Communication is a strength of StudyPoint; employees know what is happening with budgets, metrics, goals, decisions, project progress, etc. on a daily basis. Managers have open door policies and are always open to feedback. StudyPoint is always trying to grow and progress and it's exciting to be a part of these new changes.

Cons

For some roles, there are work-from-home options. While this works very well for me, some people need face-to-face interaction with managers and fellow employees.

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StudyPoint Response
10y
Thanks for being part of the team! Greg President & Co-Founder
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