StudyPoint reviews

4.5

67% would recommend to a friend

(47 total reviews)
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Richard Enos

99% approve of CEO

60% positive business outlook

Reviews by job title

47 reviews

Reviews about "Compensation"

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1.0
Apr 6, 2016

Horrible Tutoring Company

Recommend
CEO approval
Business Outlook

Pros

None to my knowledge. The whole interview/training process was a huge waste of time.

Cons

* You can earn much more with other companies/freelancing. The pay is not competitive. * The training program is poorly organized. You have to watch videos that are very out of date and perform various exercises. They only pay you minimum wage for upto 5 hours of training, but it takes much longer. * It's been 3 months and I haven't got a single student to tutor. My references/resume is great for tutoring, so I have no idea what the issue is. * My point of contact takes forever to reply, so even after reaching out about this issue I haven't received a response.

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StudyPoint Response
10y
I am so sorry your experience with us has not been a good one. Over the past 17 years we have taken pride in making this a great place to work as a tutor. If you would let me know what city you work in, I can take more specific action to improve. You can reach me at g.zumas@studypoint.com. Thank you, Greg President & Co-Founder
4.0
Mar 25, 2016

Great company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company is full of engaged, caring staff who truly care about helping students get the score increases they want. Everyone works very hard to make families happy, and we continually work to improve and deliver the best tutoring programs in the business. My colleagues are intelligent people who bring great ideas to the table--and those ideas are heard (and encouraged) by management. Management also understands that we need to take care of our families and ourselves, and are very flexible with scheduling. Many staff work from home, which can be an added bonus.

Cons

At this time, the company doesn't match 401K contributions.

3.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

I am matched with students who fit my skills. Reporting hours and getting paid is easy. Curriculum is fundamentally sound. Training is adequate. Increasing students' test scores is predictable if a tutor sticks to the curriculum.

Cons

I continue to tutor for StudyPoint because of the ease of getting paid, the sound curriculum, and the generally high motivation of students. As the culture of StudyPoint has become more corporate each year, however, my experience as a tutor has become less positive each year. 1. My supervisors change more regularly and know me less well. With the regular turn over, my supervisors no longer build a strong relationship with me or with students' families. 2. My students' parents regularly express confusion about whom they should be speaking with at the company level. In some cases, I am caught in the middle when I am well liked by a family while the family feels confusion or even animosity toward SP staff. I apologize more often than I would like for SP staff lack of communication or mistakes. 3. Supervisors are rewarded for keeping their tutors' average hourly rates low. Thus, the more experience a tutor has and the higher the tutor's hourly rate, the fewer students the tutor gets. A recent change to a "premier tutor" status for experienced tutors was ostensibly meant to help more experienced tutors get more students - but families pay significantly more for a premier tutor so the pool of students for experienced tutors remains small. For example, I used to be able to have 5 to 10 students (or even more) at a time. Now, I can't seem to get more than 3 - despite the fact that my availability in hours and geography have stayed the same, and StudyPoint always seems to be hiring more tutors. If a prospective tutor plans to tutor for StudyPoint for a year or less, he or she will likely have a more positive experience.

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StudyPoint Response
10y
This feedback is extremely helpful. I will make sure we discuss it as a team and do our best to improve. Thank you, Greg President & Co-Founder
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