StudyPoint reviews

4.5

67% would recommend to a friend

(29 total reviews)
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Richard Enos

99% approve of CEO

60% positive business outlook

Reviews by job title

29 reviews

Reviews about "Culture"

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3.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

I am matched with students who fit my skills. Reporting hours and getting paid is easy. Curriculum is fundamentally sound. Training is adequate. Increasing students' test scores is predictable if a tutor sticks to the curriculum.

Cons

I continue to tutor for StudyPoint because of the ease of getting paid, the sound curriculum, and the generally high motivation of students. As the culture of StudyPoint has become more corporate each year, however, my experience as a tutor has become less positive each year. 1. My supervisors change more regularly and know me less well. With the regular turn over, my supervisors no longer build a strong relationship with me or with students' families. 2. My students' parents regularly express confusion about whom they should be speaking with at the company level. In some cases, I am caught in the middle when I am well liked by a family while the family feels confusion or even animosity toward SP staff. I apologize more often than I would like for SP staff lack of communication or mistakes. 3. Supervisors are rewarded for keeping their tutors' average hourly rates low. Thus, the more experience a tutor has and the higher the tutor's hourly rate, the fewer students the tutor gets. A recent change to a "premier tutor" status for experienced tutors was ostensibly meant to help more experienced tutors get more students - but families pay significantly more for a premier tutor so the pool of students for experienced tutors remains small. For example, I used to be able to have 5 to 10 students (or even more) at a time. Now, I can't seem to get more than 3 - despite the fact that my availability in hours and geography have stayed the same, and StudyPoint always seems to be hiring more tutors. If a prospective tutor plans to tutor for StudyPoint for a year or less, he or she will likely have a more positive experience.

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StudyPoint Response
10y
This feedback is extremely helpful. I will make sure we discuss it as a team and do our best to improve. Thank you, Greg President & Co-Founder
5.0
Feb 19, 2016

StudyPoint Rocks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at StudyPoint are amazing - from the tutors to the CEO there are super high quality people throughout. Everyone works hard to help our students succeed and we are always looking for ways to improve our programs and service. This is a very engaged company with a FUN culture.

Cons

Full time staff works hard here, and they have fun doing it. If you're looking for an easy job that you don't have to put much effort in to, then this is NOT for you.

5.0
Feb 11, 2016
Recommend
CEO approval
Business Outlook

Pros

StudyPoint offers a great curriculum that works, and trains tutors well. You set your own hours and territory, and they find you families to work for. The supports they offer to tutors are excellent, including a Program Manager who always has your back and an experienced tutor to answer questions you have when you're first starting out. Also, if you're qualified to tutor more than SAT and ACT prep, you get the opportunity to tutor other things -- which gives you a nice variety of tutoring experiences. Most of the families are excellent to work for. If you arrive prepared and are professional, they really appreciate you. Also, the company is very good to its employees. The work culture is excellent.

Cons

No pay for prep time. This is hardest when you're first starting as a tutor, because you have to invest a lot of time to learn the curriculum. It improves the longer you stay with the company, but every time the SAT or ACT changes, you have a lot of prep to do all over again.

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StudyPoint Response
10y
Thank you so much for sharing your positive experience. Our Program Managers are the best in the business, as are our veteran tutor mentors. We have discussed at length how to help our team of tutors - especially tutors new to our curricula - feel confident going into each lesson. Our paid training is a benefit many other companies don't have. But that doesn't change the fact that prep time for each lesson can add up. I will work with our Academics Team on this more. Thanks for the input. -Greg Co-Founder & President
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