StudyPoint reviews

4.5

67% would recommend to a friend

(134 total reviews)
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Richard Enos

99% approve of CEO

60% positive business outlook

StudyPoint has an employee rating of 4.5 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StudyPoint employee rating is 20% above average for employers within the Education industry (3.7 stars).

Reviews by job title

134 reviews
3.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

I am matched with students who fit my skills. Reporting hours and getting paid is easy. Curriculum is fundamentally sound. Training is adequate. Increasing students' test scores is predictable if a tutor sticks to the curriculum.

Cons

I continue to tutor for StudyPoint because of the ease of getting paid, the sound curriculum, and the generally high motivation of students. As the culture of StudyPoint has become more corporate each year, however, my experience as a tutor has become less positive each year. 1. My supervisors change more regularly and know me less well. With the regular turn over, my supervisors no longer build a strong relationship with me or with students' families. 2. My students' parents regularly express confusion about whom they should be speaking with at the company level. In some cases, I am caught in the middle when I am well liked by a family while the family feels confusion or even animosity toward SP staff. I apologize more often than I would like for SP staff lack of communication or mistakes. 3. Supervisors are rewarded for keeping their tutors' average hourly rates low. Thus, the more experience a tutor has and the higher the tutor's hourly rate, the fewer students the tutor gets. A recent change to a "premier tutor" status for experienced tutors was ostensibly meant to help more experienced tutors get more students - but families pay significantly more for a premier tutor so the pool of students for experienced tutors remains small. For example, I used to be able to have 5 to 10 students (or even more) at a time. Now, I can't seem to get more than 3 - despite the fact that my availability in hours and geography have stayed the same, and StudyPoint always seems to be hiring more tutors. If a prospective tutor plans to tutor for StudyPoint for a year or less, he or she will likely have a more positive experience.

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StudyPoint Response
10y
This feedback is extremely helpful. I will make sure we discuss it as a team and do our best to improve. Thank you, Greg President & Co-Founder
3.0
Feb 12, 2016

A thoroughly mixed bag.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Good opportunity to work with students from a variety of backgrounds. Administrative staff that is generally responsive and thoughtful. Preparatory/training materials are sufficient to get you on your feet running.

Cons

Pay raise schedules keep changing. In the year that I've been working for StudyPoint, the system has changed at least twice. The effect of this is that I have not received several raises that I was promised at time of hire. This type of behavior is, frankly, infuriating. Considering prep time, travel time, uncompensated communications with parents and admins, tutors really are wildly undercompensated. Admins have a high rate of turn-around. As a result, building a positive relationship with your program manager is folly.

2.0
Dec 17, 2014

Tutor

Recommend
CEO approval
Business Outlook

Pros

There was much flexibility with scheduling and there was always payment security

Cons

Considering they are charging students over one hundred dollars per hour, its practically extortion when they pay their tutors twenty per hour. Promotions and other opportunities were also promised but never offered.

Viewing 25 - 27 of 134 Reviews

Glassdoor has 148 StudyPoint reviews submitted anonymously by StudyPoint employees. Read employee reviews and ratings on Glassdoor to decide if StudyPoint is right for you.