StudyPoint reviews about "pay"

59% positive business outlook

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44 reviews
1.0
Apr 6, 2016

Horrible Tutoring Company

Recommend
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Pros

None to my knowledge. The whole interview/training process was a huge waste of time.

Cons

* You can earn much more with other companies/freelancing. The pay is not competitive. * The training program is poorly organized. You have to watch videos that are very out of date and perform various exercises. They only pay you minimum wage for upto 5 hours of training, but it takes much longer. * It's been 3 months and I haven't got a single student to tutor. My references/resume is great for tutoring, so I have no idea what the issue is. * My point of contact takes forever to reply, so even after reaching out about this issue I haven't received a response.

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StudyPoint Response
10y
I am so sorry your experience with us has not been a good one. Over the past 17 years we have taken pride in making this a great place to work as a tutor. If you would let me know what city you work in, I can take more specific action to improve. You can reach me at g.zumas@studypoint.com. Thank you, Greg President & Co-Founder
2.0
May 12, 2016

Nice people, poor work environment, poor management.

Anonymous employee
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Pros

StudyPoint was full of some of the nicest, kindest people I've ever met. The CEOs genuinely try to hire people who they will fit the culture, and I loved all of my coworkers. They try their best to create a positive work environment, even if their priorities are not aligned well.

Cons

Office morale was abysmal; the expectations placed on you are often difficult to meet, and you're constantly made to feel like you'll be fired at any instant if you don't meet their (sometimes arbitrary and poorly justified) targets. Burnout is extremely common due to these targets and the very very (very) high turnover at the company. Messaging and expectations are often inconsistent as well, and managers need more professional training on how to manage. Moreover, the pay is really atrocious in comparison to that at similarly sized companies, particularly for the amount of time you put in. StudyPoint managers like to portray work as flexible, but that's really only the case if you work from home. Office culture is hit or miss.

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StudyPoint Response
10y
I'm very sorry your experience with us was so mixed. I definitely agree we have great, kind people, and all of us do our best. We certainly are not right for everyone, but the many great people who have been with us for 5, 7, and even 10 years are testament to the success of finding the right fit. We will keep on working hard to be our best. I wish you the very best in your next professional phase. Take care, Greg President & Co-Founder
3.0
May 4, 2017

Tutor

Anonymous employee
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Pros

Good pay and good training/materials.

Cons

No office environment. Unpredictable time for traveling.

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StudyPoint Response
9y
Thank you for the feedback! Best, Greg President & Co-Founder
3.0
May 23, 2017

Not bad as a part-time job

Anonymous employee
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Pros

You have flexibility in deciding how much you want to work. Not bad if you're looking for a temporary gig.

Cons

There's not much support. Once you're up and running you're basically on your own. The pay is very low when you consider how much time you have to put in for travel, prep, administrative duties. All things considered, you're probably not making more than $15 per hour.

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StudyPoint Response
9y
Thank you for the feedback! Our program managers are there to support our tutors once they complete training and start working with students, and over the past couple of years we put in place a tutor mentor program that pairs new and veteran tutors, but it's helpful to know we could do more to support our new tutors. I will share this feedback with our team. Best, Greg President & Co-Founder
4.0
Apr 8, 2016

Tutor

Anonymous employee
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Pros

The job has flexible hours, good pay and it's not too difficult. You can basically make your schedule as long as you don't mind working part-time. I think it's an ideal job for a student.

Cons

The main con is that it is nearly impossible to make a full-time job of it due to the fact that you will have to work almost exclusively nights and weekends, so you can't expect more than about 20 hours/wk from a tutor job with this company. Also expect to pay for your own gas and not to be compensated for the many hours you will likely be driving as you tutor at students' houses. If you go in knowing that this is what will happen then you'll be fine because it's really a good job for what it is. You get a lot of support from the company and if you are a good tutor you will mostly get a lot of encouragement - most of the families are very appreciative.

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StudyPoint Response
10y
Thanks for being part of our tutor team for 4 years!! I agree that this is a fantastic part-time job, but infrequently can it be a full-time job because of how seasonal the tutoring calendar is. Best, Greg President & Co-Founder
3.0
Sep 30, 2017

More Students, Increase Pay

Recommend
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Pros

Studypoint does a lot of things very well. They have designed programs for test prep that include both homework sets and practice tests. The website they have designed for their students and tutors is wonderful. My program manager is understanding and easy to work for. It is a very rewarding and enjoyable job. They remove the aggravation of advertising yourself by finding you students.

Cons

Pay is relatively low once you factor in prep time, travel, parent consults, administrative work, etc. Starting pay is at $20 per hour; however after factoring in all of the above it decreases to around $12 per hour. ( The competition pays more!) Second issue is a lack of students. Currently I meet with two students for a total of 4 hrs per week. I'm sure I could get more students by expanding my service area; however the pay is much too low to be traveling more than 30 minutes one way to increase my workload.

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StudyPoint Response
8y
Thanks for your feedback. We read every review and will do everything we can to find a better way for you and every tutor to feel well compensated for work outside the lesson. Best, Greg President & Co-Founder
3.0
May 25, 2017

Okay, just not great

Anonymous employee
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Pros

Flexible paid online training. The company provides all materials and assigns students so there's no marketing on the tutor's part. Good program managers to work with. I liked having a mentor tutor. Great experience working with students which is the most important part.

Cons

The pay does not take into consideration all the prep work and travel time. For instance, if I called a program manager with a question about a student and the call ended up lasting 30 minutes, that is unpaid work for a non-salaried tutor. The materials would change (updated materials in itself is a good thing) so that I feel I had to learn all new material over again on my own time.

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StudyPoint Response
9y
Thank you for sharing this feedback. We appreciate the suggestions for how we could improve our tutors' experiences working with us. Best, Greg President & Co-Founder
3.0
Sep 8, 2017

ACT Tutor

Anonymous employee
Recommend
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Business Outlook

Pros

Decent material, though there are some errors. The outline for lessons is helpful.

Cons

- Pay is not on par with competitors in the same area. - Technology is decent, but could use some tweaking. - Perhaps increase frequency of pay (instead of bi-weekly).

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StudyPoint Response
8y
Thank you for the feedback! We appreciate it very much. Currently we are working on a better process to compensate tutors for the work that each of you do. Stay tuned. In addition, I'll make sure your feedback on the material proofing is heard. Best, Greg President & Co-Founder
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