StudyPoint reviews about "pay"

59% positive business outlook

Reviews by job title

44 reviews
5.0
Sep 27, 2015
Recommend
CEO approval
Business Outlook

Pros

You can turn your teaching role into a full time job if you want to (and have the drive/passion for it) - program managers are great about giving you as many student/programs (read: hours of work) as you'd like to take on. Curriculum is good, support from managers and directors is good. Online resources for students and instructors are easy to navigate. Any required training is paid. A lot of opportunities for growth - management encourages instructors to internally apply for full time management roles, experienced instructors regularly tapped to assist with creating training materials, training new instructors, updating curriculum materials, etc.

Cons

More transparency/clarity is necessary with the recent changes to the employee assessments (which impact your raises).

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StudyPoint Response
10y
Thanks for your feedback. We will discuss the possibility of providing beneftis or at least more value-adds for our tutoring staff. I would love to do it if we can! Best, Greg Co-Founder & President
3.0
Mar 29, 2014

Flexible, but with low pay.

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Pros

I am able to create my own schedule with students and have a reasonable amount of freedom to structure lessons as I see fit. My students are wonderful and working from home is pretty appealing. It's easy to work for PrepNow on top of a full-time job. Salaried positions with the corporate office are often given to qualified tutors, so there is opportunity for growth within the company. StudyPoint recognizes and praises good tutors, so you feel valued.

Cons

The pay is truly terrible. Most tutoring companies pay at least twice as much hourly for SAT tutoring. However, they don't have the option of working online from home and going to a student's home is higher impact work. That said, there is really just no reason to take this job if you have very high test scores and experience UNLESS you just really can't deal with the idea of leaving your house.

3.0
Feb 12, 2016

A thoroughly mixed bag.

Anonymous employee
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Pros

Flexible hours. Good opportunity to work with students from a variety of backgrounds. Administrative staff that is generally responsive and thoughtful. Preparatory/training materials are sufficient to get you on your feet running.

Cons

Pay raise schedules keep changing. In the year that I've been working for StudyPoint, the system has changed at least twice. The effect of this is that I have not received several raises that I was promised at time of hire. This type of behavior is, frankly, infuriating. Considering prep time, travel time, uncompensated communications with parents and admins, tutors really are wildly undercompensated. Admins have a high rate of turn-around. As a result, building a positive relationship with your program manager is folly.

1.0
Mar 1, 2015

Poor materials, poor job of providing students, terrible salary

Anonymous employee
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Pros

Involved, professional managers; paid "training", and they send you materials for free; also, it's nice that it's a W-2 situation and not a 1099 for tax purposes.

Cons

1. I was hired with the promise of quick raises after a certain number of hours. They consistently advertised on Craigslist for tutors in my market, but they didn't offer me a single student for about four months, and I tutor a wide variety of commonly requested subjects. 2. They don't give you the option of refusing a student; if they assign you the student, you're stuck with them. 3. You're expected to use materials that aren't very good - the critical reading passages are downright terrible. 4. The salary as a fraction of what the student pays is appalling; I made about 15% of what the students were paying. I stopped accepting students once I learned that. They also expect a lot of preparation and outside work, but they don't pay nearly enough to justify it.

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StudyPoint Response
10y
I appreciate for your candid feedback. Thanks for recognizing that we consider our tutors W-2 employees instead of 1099 contractors, as that is a huge expense for us. We invest in our staff in this way to avoid the exact experience you mention, which is uncontrolled program quality. Companies that consider tutors contracts can't give them materials or train them. We believe that better student comes happen when you have a great tutor combined with great curricula. We do try to pay competitive tutor wages even with these added costs to us. Best Greg President & Co-Founder
5.0
Oct 3, 2013
Recommend
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Pros

Scheduling can be very flexible; heavy demand periods tend to coincide with school breaks so this can be a very attractive job for someone trying to fill in around a teaching schedule. No one is going to get rich tutoring but pay quickly becomes comparable (on a per-hour basis) to teaching as an adjunct at area colleges.

Cons

The key to a successful tutoring at StudyPoint is to have a good territory. If there aren't enough students in your area, you're not going to work much.

1.0
Apr 6, 2016

Horrible Tutoring Company

Recommend
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Pros

None to my knowledge. The whole interview/training process was a huge waste of time.

Cons

* You can earn much more with other companies/freelancing. The pay is not competitive. * The training program is poorly organized. You have to watch videos that are very out of date and perform various exercises. They only pay you minimum wage for upto 5 hours of training, but it takes much longer. * It's been 3 months and I haven't got a single student to tutor. My references/resume is great for tutoring, so I have no idea what the issue is. * My point of contact takes forever to reply, so even after reaching out about this issue I haven't received a response.

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StudyPoint Response
10y
I am so sorry your experience with us has not been a good one. Over the past 17 years we have taken pride in making this a great place to work as a tutor. If you would let me know what city you work in, I can take more specific action to improve. You can reach me at g.zumas@studypoint.com. Thank you, Greg President & Co-Founder
3.0
Mar 21, 2016
Recommend
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Pros

I am matched with students who fit my skills. Reporting hours and getting paid is easy. Curriculum is fundamentally sound. Training is adequate. Increasing students' test scores is predictable if a tutor sticks to the curriculum.

Cons

I continue to tutor for StudyPoint because of the ease of getting paid, the sound curriculum, and the generally high motivation of students. As the culture of StudyPoint has become more corporate each year, however, my experience as a tutor has become less positive each year. 1. My supervisors change more regularly and know me less well. With the regular turn over, my supervisors no longer build a strong relationship with me or with students' families. 2. My students' parents regularly express confusion about whom they should be speaking with at the company level. In some cases, I am caught in the middle when I am well liked by a family while the family feels confusion or even animosity toward SP staff. I apologize more often than I would like for SP staff lack of communication or mistakes. 3. Supervisors are rewarded for keeping their tutors' average hourly rates low. Thus, the more experience a tutor has and the higher the tutor's hourly rate, the fewer students the tutor gets. A recent change to a "premier tutor" status for experienced tutors was ostensibly meant to help more experienced tutors get more students - but families pay significantly more for a premier tutor so the pool of students for experienced tutors remains small. For example, I used to be able to have 5 to 10 students (or even more) at a time. Now, I can't seem to get more than 3 - despite the fact that my availability in hours and geography have stayed the same, and StudyPoint always seems to be hiring more tutors. If a prospective tutor plans to tutor for StudyPoint for a year or less, he or she will likely have a more positive experience.

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StudyPoint Response
10y
This feedback is extremely helpful. I will make sure we discuss it as a team and do our best to improve. Thank you, Greg President & Co-Founder
3.0
Mar 31, 2016

Solid, but needs Improvement

Recommend
CEO approval
Business Outlook

Pros

Overall, StudyPoint is a company that is committed to becoming better. Since I started working with them in 2013, they have made several improvements that benefit clients and staff. In the almost 3 years that I have worked at Studypoint, they have made direct deposit available to all tutors, have provided continual trainings, and have re-vamped and updated program materials. They have also raised the bar on expectations of tutors, in order to provide a better product to students and families. Generally, I think the following is true of the company: -Great program managers -Good support staff -Solid trainings

Cons

There are a few things that make working at StudyPoint a bit challenging: -You are not able to screen or veto prospective students. I understand the challenges, since part of the sale is the specific tutor, but there are sometimes outstanding issues or last minute life changes that affect one's ability to serve a student well -Lack of compensation for mileage and time in a car. While we can set up our radius where we are willing to tutor, traffic, fluctuating gas prices, etc. make this a huge drain on profits. -Pay is not commensurate with how much StudyPoint charges and with how much work a tutor has to do. I think this is most true for academic tutoring, where the tutor has to lesson prep, print materials, buy books, etc. without compensation.

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StudyPoint Response
10y
Thank you for your feedback. This is important, and I appreciate it. We will work to get your input acted on. Best, Greg President & Co-Founder
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