Symbria reviews

3.7

74% would recommend to a friend

(144 total reviews)
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Jill Krueger

76% approve of CEO

74% positive business outlook

Symbria has an employee rating of 3.7 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symbria employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

144 reviews
1.0
Dec 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, paid CEU’s, flexible schedule

Cons

I was let go after 8 years of service, no explanations, always giving a 100% , never called in , working weekends. My only fault, I was making the top salary. They hired someone cheap 6 months prior to let me go and explained to me they were overstaffed. They laid me off over the teleconference call . Just a month prior to that I got an excellent review .

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Symbria Response
3y
I'm sorry you had a difficult experience. Symbria has a well-documented performance improvement process, compliance program and reduction-in-force (RIF) process. When a client contract is lost or the client's census falls to the degree that they cannot support the existing therapy program, Symbria utilizes a thorough, documented RIF process that involves multiple levels of review and approval. The RIF process is always explained to employees. Unfortunately, in these situations, the need to reduce staff may come down to reviewing two strong performers. The evaluation and criteria is closely monitored and an individual's compensation is not considered in the criteria. Symbria never wants to downsize and the situations are always difficult. Thank you for your time and commitment to Symbria. We wish you the best going forward. - Deb Bragg, Chief HR Officer
1.0
Feb 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Skilled clinical team; good benefits

Cons

Sample daily caseload in minutes: 480 minutes of treatment, 480 minutes to work = no time to eat, go to the bathroom, document, stop and help a team member, etc.

2.0
Mar 31, 2019
Recommend
CEO approval
Business Outlook

Pros

It is an ESOP company

Cons

Symbria Rx Services Pharmacy in Illinois is not a friendly and supportive environment to work at. Training is non-existent which is a big patient safety issue due to the number of medication errors committed by the staff. There are punitive measures in place instead of re-training for the trend of errors made. Management (except for my immediate Supervisor) was non-supportive and not emotionally stable. Basically, if you are not part of a “click”, meaning those who have worked in multiple Pharmacies together in the past, you are never welcome and can be mistreated.

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Symbria Response
7y
I’m sorry to see your unfavorable opinion. We take employee feedback seriously, and appreciate the opportunity to address concerns. Our business practices are guided by our values, and first among them is integrity. We have compliance reporting channels in place to ensure ethical conduct as well as safety for both patients and employees. When it comes to the accuracy of patient medication, we do set high standards for our staff. We continuously look for process improvement opportunities and emphasize re-training but we also have to balance those things with personal accountability when it comes to dealing with recurring errors. We pride ourselves on our talented team, who we regularly survey for input. In our recent survey, 82% of the data entry team said they would recommend Symbria to others as a great place to work, and over 90% said the company provides quality service to clients. Although you are no longer with us, I welcome a direct conversation about your concerns. Feel free to reach out to me through our company website contact page to start a conversation. – Posted on behalf of Jay Mandra, VP Pharmacy Operations
Viewing 4 - 6 of 144 Reviews

Glassdoor has 155 Symbria reviews submitted anonymously by Symbria employees. Read employee reviews and ratings on Glassdoor to decide if Symbria is right for you.