TP reviews

4.4

89% would recommend to a friend

(74,561 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,561 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
3.0
Sep 6, 2016
Recommend
CEO approval
Business Outlook

Pros

As an agent it is a good company if you can stand the same small cubicle and repetitive phone calls. As long as you do your job there is potential for bonus.

Cons

As a supervisor, too much work for no pay. No communication from upper management, no support system, too much "just do it" w/out proper training for agents and supervisors.

avatar
TP Response
9y
Thank you for bringing this to our attention. We’ll be happy to look into this. Agents and supervisors must have the proper training to provide excellent service to our customers. If there are any other issues that need to be addressed, please do let us know by giving us feedback on http://goo.gl/QXXOAh. Thank you.
1.0
Aug 6, 2016
Recommend
CEO approval
Business Outlook

Pros

steady schedule secure key card entry

Cons

boring get yelled at for not getting sales so many ratchet people no free time cant even read a book during slow times

avatar
TP Response
9y
Thank you for the honest review. We always want to make sure our employees are treated well while adhering to the rules and regulations set by management. Would you please share your feedback with us at http://bit.ly/TPHR-form.
5.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Plenty of training and encouragement to move up in the company. Going to make sure you are the very best agent you can be.

Cons

Lots of security and restrictions that have to do with customer information security.

avatar
TP Response
9y
Thank you for your review! Your opinion is very important to us. Please feel free to share your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at teleperformance.com > Spotlight > Human Resources Inquiry. Best regards!
Viewing 307 - 309 of 74,561 Reviews

Glassdoor has 100,562 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.