TP reviews

Dealing with irate customers can be a struggle. Also the time limit you are given to handle each call is very low and does not give enough time to resolve the actual issue the customer is experiencing

Unprofessional environment. Attempted stabbing on an employee here, they coach their employees on the floor. They listen to your calls with you answer workstations in front of everybody. Mentors in general staff yell across the room. The l most obnoxious call center I ever worked in. Really poor headsets. Their trainers barely make $11 an hour. Very poor and low pay structure. I have witnessed 4 different place in the parking lot rolling a joint. They have one employee that goes around sleeping in other people's cars on his lunch. They cut locks off of lockers after 24 hours. Recently you could smell the marijuana in the building. They cut the lock off a locker which had marijuana in it. Very undesirable element here. Became afraid to go into work duty element in what was witnessed. Reported incidents to security which they have a lot of, but seemingly they failed to monitor the ongoings of what's going on in the parking lot. The parking lot is like High School. Loud bass music drugs. Very pathetic that they recognize employees time there buy 60 and 90 days and longer. THAT should be the very first red thing that goes up. Insurances god-awful expensive and the dental plan only covers up to a thousand a year.