TP reviews

Their management is very poorly qualify to hold from supervisor jobs and up . Their rules for break time are ridiculous 15min twice a day for break this folks includes when your on the floor and you must use the bathroom or anything the time needs to be deducted from your two 15 min breaks you have the whole day . you cannot work a schedule you want or need . they give yu the schedule they want you to have . They won't pay you accordanly to your over time they will some how put every excuse out there that you some how were making up time . and the major thing they do is generate points on you for anything they possible can . for you being 1min late or if your computer was having issues and that isn't your problem they will give you points for not working giving you points is a terminology that goes the more you have the closer you are to getting fired. Not allowed to have paper,pencil or pen, nor your personal belongings on the floor. You have to ask for your lunch break everyday. This company needs some major rule changing and how they run . Needs to do more for its employees

constant pressure on agents, especially the nesting bay agents who just started out on floor favoritism customers can be rude and stupid for the most part picky people who monitor your calls and dock you for ridiculous reasons regardless if you followed all your call script or followed all procedures correctly lame attendance policies made promises they never kept supervisors never really take action or do something they say they're going to do run like a preschool