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      TP

      Engaged Employer

      TP reviews

      4.4

      88% would recommend to a friend

      (74,221 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,221 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      2.0
      Mar 19, 2025

      Changes would be nice

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      With the gm contract there's bonuses in the sales and there's a good training team and knowledgeable management team.

      Cons

      It's more important for you to be available for calls than it is for you to feel available for calls. You have to go straight to available when you log in. Theres no time to get your script, plan details, resources or review company communication, emails and quality scores on a daily basis. They are more concern with you being in available than you being prepared for the day or the call. they boot you out of nesting into production without any real support. you're required to know the system when you get to nesting after training even though the training is not on the system. pay sucks even though you can qualify for bonuses but that's not until 2 months out of nesting, so you have to suffer with the crappy hourly pay during training, nesting and the first 2 months of training. there should be split shifts and part time shifts available, not just full-time options. Also, you should be entitled to one weekend day off. schedules should be built with that in mind because people do have kids, and they would like to spend time with their kids while adhering to their schedule.

      avatar
      TP Response
      1y
      We're committed to improving and are sorry to hear about your experience. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can address your concerns.
      3.0
      Aug 2, 2023

      Good Remote Work Employer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Lots of remote work opportunities - Decent salary - Work is challenging and fulfilling - Company has decent values and strives to be a good corporate citizen

      Cons

      The company doesn't have a lot of cons, but the ones it has are very bad, debilitating, and exhausting. - New employee onboarding is a nightmare. Very unorganized. It took 3 months to receive a laptop, and 6 months to get VPN access. Once you're hired, you never hear from HR again. For the first 3 to 6 months, you spend more energy trying to get the systems and processes you need in order to get work done than you actually do performing any work. - For a company that is supposed to be good at technology, this company is really bad at technology for their own employees. - Communicating within the organization is a nightmare. There are very few org charts, so it's hard to know who to go to for what. You're literally cold-calling people within your own company trying to get work done. Some of them are great communicators who respond in a decent amount of time. But others are unresponsive. It only takes 1 or 2 who are unresponsive to create a very frustrating work experience.

      avatar
      TP Response
      2y
      Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
      1.0
      Jan 18, 2023

      RUN

      Customer relations representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay in the beginning

      Cons

      No bonuses, corrupt, shady, drama, bs

      avatar
      TP Response
      3y
      Thank you for bringing this issue to our attention. We’re sorry you had a bad experience and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
      Viewing 85 - 87 of 74,221 Reviews
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      Glassdoor has 100,161 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.