Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TP

      Engaged Employer

      TP reviews

      4.4

      88% would recommend to a friend

      (74,254 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,254 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      1.0
      Feb 7, 2011

      My experience at Teleperformance is terrible.

      International corporate travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      To get Corporate Travel/Sabre experience. Great group of front line agents.

      Cons

      This company or maybe just the leadership of the project I worked in is managed by fear, always threatening your job, and negative control. Micromanaged. Leadership of the project are condesending, condones favoritism, fratenizing of Managers/Supervisors/agents, very uprofessional on every level of management. Unappreciative. Leadership chooses to manage by recogonizing the negative instead of the positive. I'm surprised that this company has not been sued for discrimination. This company condones racialism. Terrible benefits. This company preys on employees. Do not promote based on the person that can do the best job but the person that will always say yes and will allow TP to push them around. Supervisors/Trainers/Managers are not qualified to do there jobs. Management is dishonest to there client and to the staff. Every value they tatute on there company website is non existent. Lack communication.

      4.0
      Aug 22, 2023

      Somewhat great benefits

      Social media content moderator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is pretty good and they have other benefits. The work environment is pretty healthy too because of the other employees

      Cons

      The rules they have in place really don’t make sense because your pretty much restricted from everything… it’s a very boring job so it does take a toll on you mentally if you don’t socialize. And for the type of job that it is, there is no real reason for you to be at site and should be at home. Almost everyone I work with dreads it but they do make the best of what they can. There attendance rule is horrible and it can be better without having the employees take complete advantage of it.

      avatar
      TP Response
      2y
      Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!
      2.0
      Apr 20, 2023

      It's ok.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bi-weekly pay, overtime available, equipment provided.

      Cons

      Supposed to have workbooks to work through in training to develop our knowledge, but our trainer never had access to them and didn't attempt to get them when asked about them. Was told that we may receive a couple of phone calls per day during the first nesting phase for easy issues that we had been trained on so far (after 2 weeks of training), which turned into 30+ calls for a wide range of questions from customers that we had not been trained on, in addition to not being sufficiently trained on how to transfer calls properly. Constant shift of project. Out of a training class of 30, less than 10 completed the course.

      avatar
      TP Response
      2y
      We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
      Viewing 109 - 111 of 74,254 Reviews
      Related searches: TP jobs | TP salaries | TP benefits | TP interviews
      ReviewsTP reviews

      Glassdoor has 100,205 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.