Torrid reviews

3.3

48% would recommend to a friend

(1,642 total reviews)
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Lisa Harper

47% approve of CEO

36% positive business outlook

Torrid has an employee rating of 3.3 out of 5 stars, based on 1,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Torrid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Great for those who love fashion, and are plus size! Any position has the capability of being quickly promoted, and good work does not go unnoticed. Torrid is still a growing company, and is always looking for people who want to grow with them. Management is heavily involved in the business and sales aspects of the company, and would make a great foundation for any management position.

Cons

As with any retail position, hours can be a tad grueling. Minimal holidays off. And of course, dealing with people (women in particular) is not always the easiest job. As a fairly new company, Torrid is still catching up with the larger clothing retailers. Technology is a little outdated, and not all resources are readily available for the employees. Especially small stores and high volume stores.

4.0
Oct 11, 2014
Recommend
CEO approval
Business Outlook

Pros

40% discount on merchandise, including clearance. I had an excellent management team and sales staff that I enjoyed working with immensely. I was hired on as an assistant store manager.

Cons

Sales associates do not get many hours, and there are few full time positions in each store. Key holders do about the same amount of work as managers, have much of the same responsibilities, but have almost no benefits. Part time assistants are given some benefits, and are able to accrue some vacation time, but only allowed 24 hours of sick time per year, so you end up using all your vacay hours when you're sick. 24 hours is pretty ridiculous for such a large company. Torrid needs to scout out locations for their stores and do more research before opening new ones. My store was closed and all the employees were laid off because the mall it was located at was too remote for such a niche customer. Almost no business during the week, and then slammed on the weekends and holidays. We all stayed on to see to the closing of the store in order to receive the severance package. A few years later, they opened a new store in the local area, but didn't bother to tell any of us that had been laid off, or even ask if we wanted to come work in the new store. I had even applied at Hot Topic (sister company to Torrid) when they had an opening but I wasn't even considered for the position. Instead, they let another employee from a different store have that position, instead of giving the job to someone who really needed it. It felt pretty bad that I had worked hard for them for almost four years, got laid off, and then couldn't get rehired for some unknown reason.

3.0
Oct 27, 2021

Meh

Recommend
CEO approval
Business Outlook

Pros

Discounts, Nice People, NICE CLOTHES

Cons

Long hours, Low pay, no career pathing.

Viewing 25 - 27 of 1,642 Reviews

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