Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

39% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (184) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home role is good" ((in 176 reviews)); "Good benefits as they care for their employees and their families" ((in 100 reviews)); "Great people and friends" ((in 73 reviews)); "Training is good and fun." ((in 67 reviews)); "Great colleagues and no extra hours/work needed." ((in 61 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 137 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 90 reviews)); "stressfull no work life balance" ((in 29 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 24 reviews)); "Bad bonus structure" ((in 19 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

What are the top reviewed Transcom WorldWide locations?

Denver , San Antonio , Atlanta , Houston , New York , Raleigh , Orlando , Charlotte , Dallas , Columbia , Remote , Tunis , Detroit , Greensboro , Jacksonville , Greenville , Phoenix , Oklahoma City , Louisville , Columbus , Los Angeles , Las Vegas , Tampa , Augusta , Montgomery , Newport News , Virginia Beach , Saint Louis , Roxboro , Fayetteville

Transcom WorldWide reviews

2.9

39% would recommend to a friend

(684 total reviews)

Brian Johnson

45% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

684 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Nov 12, 2025

Joke of a company

Customer support level 4

Recommend

CEO approval

Business Outlook

Pros

Work from home environment with equipment included

Cons

Terminated me while in the hospital for not being able to perform the call-out procedure; counted me as No-Call-No-Show and job abonnement after 3 days. No raise in over 3 years, even though profits are soaring from the earnings statements of Transcom. Disabled my account until a phone call was held with HR based on an email I sent to several distribution lists about my distaste of how the employees were treated after said earnings. You'd be better off working in North Korea than from home for this company.

Transcom WorldWide Response

8mo

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

3.0

Nov 6, 2025

Work

Content quality specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work enviroment Friendly team

Cons

Low pay Bad workload Many hours

Transcom WorldWide Response

8mo

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

4.0

Oct 27, 2025

Competitive pay and great colleagues

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The pay is quite competitive compared to similar roles in other companies, the teams are great and everyone is super helpful and friendly. A lot of opportunities to grow within the company if willing.

Cons

Not so well structured at times.

Transcom WorldWide Response

8mo

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

Viewing 31 - 33 of 684 Reviews

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Jobs at Transcom WorldWide

Technical and Customer Experience Advisor - Work From Home - US

Technical Support - AI Chat and Email - Onsite Greenville, SC