U.S. Bank reviews

My individual site did not embody the core values of the company. Upper management was only concerned with production rates and productivity at the cost of coming into a hostile work environment with zero team work, unethical behavior, and passive-aggressive communication. Any effort to improve this negativity with meetings or team work building events was thwarted by upper management. You do not get the sense that management cares even slightly about the well-being of each individual employee or even the site as a whole. While I would recommend working for the company, be very careful about the energy that exists at the site level. Some of the U.S. Bank locations are very much the opposite of the positive image the bank portrays.

Senior leadership talks about how much they value their employees but in reality you are just a number. In the last 12 months the positions of more than 250 long time, valuable employees have been eliminated. Employees who have been committed and loyal for more than 20 years were shown no loyalty from USB in return when their positions were eliminated to make way for employees coming on from a recent acquisition/merger. Many of the individuals that were let go were key people in various business lines. The ones you counted on for training and guidance. There is no formal training at USB in many areas so you have to rely on the expertise of your peers. It will take time for the bank to recover from the amount of experience they lost. Many who are still here no longer feel their jobs are secure. Constant changes to processes and procedures are made and often times these changes are released too soon with minimal training.