Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,591 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 54% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 198 reviews)); "Good benefits and 401k." ((in 164 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 139 reviews)); "The people are great and very helpful in terms of training." ((in 124 reviews)); "Great Culture and very supportive" ((in 89 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 144 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 89 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 46 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 31 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(2,543 total reviews)

Steven S. Sintros

70% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,543 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews

2.0

Jan 5, 2017

Sales Rep

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Outside sales position so you're not in the office every single day. Majority of the co workers and office setting is pretty great. Decent but not amazing pay and a decent commission structure. Great on your resume to move forward with your career.

Cons

You need a great branch and sales manager for a location to succeed. Can't just have one. Current sales manager is a great seller but isnt a great teacher, not organized, has high expectations without really showing you how to reach your goals. At this company you are considered a njmber and your clock starts ticking immediately. No time to build a real database, they expect you to sell right out the gate although it takes time to make a sale. Sometimes you can close a deal on the spot but not often. They preach this is an entry level position but act as if they pay you 6 figures and have those expectations of you.

UniFirst Response

9y

Thank you for your feedback. We strongly believe in helping our Team Partners to grow and it always saddens us whenever any UniFirst Team Partners feels that their experience in our organization is a negative one. Perhaps you can utilize our Open Door Policy and have an open conversation with your Location Management about your concerns.

1.0

Dec 7, 2016

Ask why the turnover is so HIGH!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The office was close to my home

Cons

Poor management who are not properly trained. Your skills are not measured by your work, they are measured on a report. If you have a bad day get ready for the TALK, High Stress, No direction. Get ready and don't say I didn't tell you so. If you remember one thing. Remember this post before you sign the offer letter

UniFirst Response

9y

We are disappointed to hear that you felt like the Local Management Team did not live up to your expectations. Please understand we are always seeking to improve our best practices for Management, from a local level all the way to the top. And we always preach that our Managers must be smarter than the reports. We hope you’ve found a better fit for yourself.

1.0

Dec 7, 2016

Careful company has mgmt writing positive reviews

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Above average pay for an entry level sales job. Nothing else

Cons

Where to start? The lies started in the interview process. told I would make 100k selling uniforms and urinal cakes. This is not even close to accurate. Told I needed to be in the field from 7am to 5 pm while management strolls in around 10. Called names by my supervisor. Manager always "too busy" to answer questions. Didn't want me to call him from the field because he was too busy. By far the least friendly place I've ever worked.

UniFirst Response

9y

It is unfortunate you feel that you were misled. We rely heavily on our Managers to actively help our Salespeople to succeed, as they are a large factor in their development. We hope that in your next position, you find exactly what you are looking for.

Viewing 148 - 150 of 2,543 Reviews

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