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Universal Health Services, Inc.

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Universal Health Services, Inc. reviews

3.2

50% would recommend to a friend

(1,263 total reviews)

Marc Miller

70% approve of CEO

47% positive business outlook

Universal Health Services, Inc. has an employee rating of 3.2 out of 5 stars, based on 1,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Health Services, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Jan 18, 2015
Recommend
CEO approval
Business Outlook

Pros

NONE for the patients and clinicians who are still suffering through the clumsy, chaotic transition of UHS's acquisition of former not-for-profit inpatient behavioral health service. Greed before need permeated the unit milieu and management culture.

Cons

Despite all UHS Management's claims of being experts in implementing transitions, citing their broad experience and unparalleled resources in owning multiple hospitals across the U.S., I felt no plan; each day it was free-fall. Every morning, my gut was in knots not knowing what to expect. Organizational policy, procedure, and communication systems -- basic infrastructure required to perform one's job -- lagged. I had no phone in my office for months. Faxes and photocopiers -- the staple of every business -- were replaced with inferior models that broke down, disrupted work flow, hence productivity, hence negatively impacted patients' treatment. From the period of March 2014 - August 2014 when I was a member of line staff, I can assert that conditions were often unsafe. Patients appeared on the units with no admission papers. There were staffing shortages. One weekend, patients on all three units were without toilet paper. Is this not appalling? Does this truly reflect "Premiere Treatment" UHS's glossy new PR brochure advertises? Working under such a level of double-speak and denial is absolutely antithetical to the credo of psychotherapy. I started to feel crazy myself and soon found another job as a therapist in a more stable working environment at a company that endeavored to abide by its ethics and principles.

1.0
Oct 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Honestly, I can't think of many pros in the slightest. I had some excellent people in my life--not the best at their jobs by any stretch of the imagination, but they were good people. Oh wait--the only pro I see is that I learned how much I can handle, as my position was one fit for four people.

Cons

Absolutely disregarded as a human being. The worst company culture, CEO is a nightmare.

1.0
May 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Rapid turnover with low level jobs like mental health techs and nurses jobs opening up all the time when people leave or get fired.

Cons

Profit and risk management are priorities 1 and 2. Patient care and employee satisfaction distant 3rd and 4th. The best word to describe your day is "fear." Fear of always getting fired. Everyone looks scared. Administration doesn't care about employee morale. Even the doctors are not safe. Administration constantly hounding them to increase patient length of stay when the patient doesn't need to be there anymore. It's kind of sickening and morally perverse. Patients beg to leave and can't until insurance is bled dry. Administration shamelessly promotes each other to made up and new positions to get salary increases. You're not going to advance in this company.

Viewing 55 - 57 of 1,263 Reviews

Glassdoor has 1,330 Universal Health Services, Inc. reviews submitted anonymously by Universal Health Services, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Universal Health Services, Inc. is right for you.