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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      576 reviews
      3.0
      Oct 27, 2025

      Engineering, Remote: Not bad, but not great

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very old tech stacks (plural), so: mature and refined, including DevOps stuff. Teammates were good. Smart and skilled, and friendly and nice to work with.

      Cons

      Very old tech stacks (plural), so: a little decrepit, with some legacy code, and dark corners and knowledge blind spots as most long-time engineers are no longer with the company. Two companies sort of merged not too long ago, so that meant two different codebases needing to integrate and work together. That was very challenging, but we mostly were getting it to work.

      2.0
      Oct 23, 2025

      In the midst of growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High flexibility Good autonomy at the time Growth mindset

      Cons

      New leadership isn't as invested in culture or diversity More AI focused Not enough people for the amount of work

      4.0
      Oct 17, 2025

      CSM

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, remote setting, continuous focus on KPI

      Cons

      More focus on cross cultures during integrations/acquisitions

      Viewing 31 - 33 of 576 Reviews
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      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.