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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      576 reviews
      5.0
      Jun 13, 2017

      A gem of a place to work in Silicon Valley!

      User experience researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work culture is amazing! I love my coworkers; it's easy to reach out and ask for help--everyone is extremely friendly and genuine. My managers have always made me feel like I am cared about as a person, and I appreciate that they are always providing and encouraging us to take opportunities to learn and grow.

      Cons

      UserTesting has grown a lot in the past few years and is shaping up to be a formidable company. As such, working here, you can expect a lot of changes (in internal processes, etc.) that will eventually lead the company to greater success.

      3.0
      May 9, 2017

      Typical Start-up

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pays well for my role - Office location for transit - Health benefits are great

      Cons

      - CEO is reactive and easily angered. Needs to listen more and allow himself to learn - Employees feel drained and a lack of direction - Product is quite immature and needs work

      Viewing 475 - 477 of 576 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.