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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      576 reviews
      5.0
      Jul 10, 2015

      Friendly, Happy Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love how positive and accommodating the team at UserTesting is. I feel like my manager and the executive team are great at asking for feedback and ideas and reacting quickly when there is something they can fix. I also feel like as a whole UserTesting is great at listening to customers and designing around their needs. I feel like I am working at a company who's vision and goals are important. I like the fact that we get to help a lot of big-name clients improve the usability of their apps and websites.

      Cons

      I sometimes feel like we are pretty resource-contained. There are some ideas that never get worked on because we don't have enough engineers.

      5.0
      Jul 9, 2015

      Great Place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly people open to suggestions fast growing company Good benefits 401k match free food twice a week lots of after work activities if you want to join sports/clubs etc. paid gym membership free massages located near 101 and baylands park

      Cons

      May be moving soon could be better or worse depending on where your located

      1.0
      Jul 5, 2015

      Keep it Real

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an easy-going work place.

      Cons

      Management team requires a lot training, executives are out of touch, compensation and benefits could improveme, and not enough learning/growth opportunities.

      avatar
      UserTesting Response
      10y
      I'm the CEO of UserTesting and I'd like to respond to this review by pointing out that: > We have a management training program and our managers receive monthly one-on-one training from an experienced management consultant; > Our compensation is guided by a salary survey used by the top venture capital firms and our pay levels are generally above the 75th percentile levels of companies of our stage and size; we have a well defined career path for our UX researchers > We provide ongoing UX training to our employees through our in-house "UT University" which is a custom program created by our lead UX strategist who previously was the lead UX trainer for NNG, one of the world's leading UX consultancies.
      Viewing 544 - 546 of 576 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.