UserTesting reviews

3.2

55% would recommend to a friend

(183 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

Reviews by job title

183 reviews

Reviews about "Culture"

Return to all reviews
5.0
Oct 31, 2019
Recommend
CEO approval
Business Outlook

Pros

The CEO is super focused on supporting and developing salespeople, from building teams around them to providing every tool they need to do their job exceptionally. The team is expanding rapidly and the culture is amazing. Everyone is positive in their outlook on the company and its growth. I really feel like I'm building and contributing to something greater. We all make money, have a decent schedule and a good work/life balance.

Cons

Change doesn't happen as quickly as it needs to. There is often a lack of clarity & transparency from management. No paid parking.

5.0
Oct 30, 2019
Recommend
CEO approval
Business Outlook

Pros

This is not written by HR, my experience is deep and I've been a top-performer everywhere I've worked. I am so glad to be a part of a team that appreciates and further develops us. Here's a few of the many pros to working at UserZoom: *Amazing team - 90% of us are and have been 100%+ to goal on the regular *Great team culture - collaborative, fun, quirky, smart, authentic, driven, etc. *Excellent sales leadership across the board - very few sociopaths (typical norm for anyone who has been in sales for a while...if you don't know what I am talking about, then you probably are a sociopath) *Best compensation plan I've ever seen...seriously! *Great work-life balance - this is a hybrid Spanish/English/American company and it shows in our respect of hard-work, play, and family *Many people to learn from and thrive with - our top performers make millions, our next tier makes $100ks...we compete, we help, we win as a team and individually! *Great product - best in class (market) and it shows! *Great leadership on all other teams (outside of revenue), as far as I can tell *THE best things about UZ is the team...these are some of the best people I've ever worked with! Ever!

Cons

The only non-five start I've given is for career opportunities, and this is only because I've not seen a lot of internal promotion in the 9 months I've been here. I've also not seen many new hires in that time. We just bought another company and are rounding out the fiscal year. These are very likely the reason for lack of internal promotions. Also, needs more operational support on the sales team; needs better kitchen amenities (think Silicon Valley caliber); and needs to clean out a few non-All Stars from the sales team.

1.0
Oct 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Fun perks, nice people, easy going environment

Cons

SOMEHOW what I told HR during my exit interview got back to me via another employee who was told by ANOTHER employee.

avatar
UserTesting Response
6y
I see your review and would like to follow up with you directly. If you feel comfortable, I'm available to discuss what happened. It would not be like anyone on our team to discuss anything confidential, so I would really like to know what happened. Please reach out if you would like to give me more information to work with. In the meantime, we will review our practices.
Viewing 121 - 123 of 183 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.