Von Maur reviews

2.8

35% would recommend to a friend

(1,455 total reviews)
avatar

James D. von Maur

37% approve of CEO

34% positive business outlook

Von Maur has an employee rating of 2.8 out of 5 stars, based on 1,455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Von Maur employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jun 15, 2016

Credit Associate

Recommend
CEO approval
Business Outlook

Pros

There is a pretty good discount, time and a half on Sundays, decent insurance benefits, the pay is about average for the work done. Most major holidays Von Maur is closed, which is really a big deal being retail. I know everyone has this as a con but im going to put it here in the pros-- while it is ever so strict i do like the fact that dress code does allow you to pick your style and colors you want to wear. Yes, for women it is a skirt or dress, but personally I would much rather have the freedom to pick than have a dress code where i had to wear khakis and navy blue everyday. Hosiery is required, but there is an additonal discount on hosiery at the store. The credit department is essentially a call center that does data entry and processing in between calls. For the most part there is enough time in the day to get everything expected of you done. Most of the calls we get are pleasant, unlike other call center environments i rarely have to escalate a call. Most days i like my job.

Cons

Every company is going to have some down falls, water is not allowed at your desk even though you are spending an 8 hour shift talking. It seems to be a struggle to get everyone on the same page which can be a little frustrating.

2.0
Apr 24, 2016
Recommend
CEO approval
Business Outlook

Pros

They pay their employees very well, discounts are okay, and coworkers are alright.

Cons

Store and floor management sucks. They are not intelligent, and very cliquey. If you aren't one of them, then you basically don't matter. If you are a store associate, you are fine for the most part. just don't expect to be treated fairly. If you move up, it is basically sink or swim. You don't get adequate training, and you are expected to know everything off the bat. They will call you into their office and talk to you about how much you need to improve, when you have no idea what you are doing anyway because they never train you the right way. They have taken away all of my weekends off because we don't have enough staff to cover over the weekends, yet all the rest of my associates have received their weekends off, along with everyone in upper management. They are also telling me that I cannot take both of my family vacations this summer because they are too close together, and that I have to pick between them, which is borderline ridiculous.

1.0
Apr 10, 2016

Buyer Assistant

Recommend
CEO approval
Business Outlook

Pros

The other buyer assistants are awesome ladies and we are special breed that needs to be recognized by upper management of it was not for them that place would tank.

Cons

Upper management needs to get a hold of their DM's treating people poorly. I have never worked in a place that you are treat like scum of the earth. Not allowed to ask for other assistants to help when you are not going to be there that is frowned upon its up to the DM if it's appropriate to ask for help. "Team work" is up to the DM's if it is appropriate or not.

Viewing 139 - 141 of 1,455 Reviews

Glassdoor has 1,480 Von Maur reviews submitted anonymously by Von Maur employees. Read employee reviews and ratings on Glassdoor to decide if Von Maur is right for you.