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      Ziply Fiber

      Engaged Employer

      Ziply Fiber reviews

      2.3

      35% would recommend to a friend

      (184 total reviews)

      27% positive business outlook

      Ratings by demographic groups

      Ziply Fiber has an employee rating of 2.3 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ziply Fiber employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      184 reviews
      1.0
      May 5, 2025

      Remote work vs subpar salary/benefits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are non-union you will likely work remotely. The autonomy is the biggest benefit. Complimentary service if you live in the Ziply Fiber area.

      Cons

      Benefits are just okay. 401k retirement company matches 50% up to 6%. Vesting period is 5 years. Retirement account is with Fidelity. Payroll deferral up to 75% of eligible compensation. PTO for non-union: Under 5 years of service - 1.083 days per month. 5 to 10 years - 1.25 days per month 10 to 15 years - 1.4167 days per month 15 to 20 years - 1.5833 days per month 20 to 25 years - 1.75 days per month 25 years or more - 1.9167 days per month Accrued PTO does not rollover. In addition, you receive 56 hours "Flex PTO" that can rollover 40 hours into the following year. Total you start out with about 20 PTO days. No sick time. Medical plans have three options: Choice HSA, Gold PPO, and Platinum PPO. Plan price ranges (Employee only) to (Employee, spouse, and 3+ children) Salary < $60k Choice HSA: ($64.02) to ($364.09) Gold PPO: ($149.78) to ($617.12) Platinum: ($343.76) to ($1109.02) Salary $60k to $100k Choice HSA: ($101.47) to ($438.04) Gold PPO: ($187.23) to ($691.07) Platinum: ($306.31) to ($1042.36) Salary > $100k Choice HSA: ($138.92) to ($504.70) Gold PPO: ($224.68) to ($757.73) Platinum: ($343.76) to ($1109.02)

      2.0
      Apr 17, 2025

      Commercial sales is a joke

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Position is mostly remote. It’s a paycheck. Other wise it’s a complete headache.

      Cons

      Any job in the sales team will cause you to shave years off your life. Unless you’re absolutely desperate don’t do it. Everything they tell you is a lie. Maybe 5 out of 50 people hit quota and only half your sales will install causing you to get commissions taken back. This is is true for all business sales.

      avatar
      Ziply Fiber Response
      1y
      Thank you for sharing your experience. We're glad you found value in the flexibility of the role, and we appreciate you taking the time to provide feedback. At Ziply Fiber, we hold ourselves to high standards and are committed to supporting our sales teams with the tools, transparency, and collaboration they need to succeed. While performance expectations are part of any sales environment, we understand that systems and processes must also support those goals. We continue to invest in refining our sales tools and improving cross-departmental communication. Your feedback will be shared directly with our Commercial Sales leadership team for further consideration. Thank you again for your perspective and for your time with Ziply Fiber. If you would like to share further feedback, please email us at Ziplyfeedback@ziply.com
      2.0
      Feb 21, 2025

      Great fiber network, poor pay and organizational management.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ziply has a great product. Once installed it works well and miles better than cable.

      Cons

      Ridiculous pay. They tell you the base is low, they know that. (50%below market rate) However, they’ll tell you the commission structure more than makes up for it. Not true. Quota goes up if you exceed it which means commissions drop. Complete bait and switch to hire talent they can’t afford or are willing to pay. Prepare for a disappointing experience.

      avatar
      Ziply Fiber Response
      1y
      Thank you for taking the time to share your experience. We’re glad to hear you recognize the strength of our fiber product—delivering reliable, high-speed internet is at the heart of what we do, and we appreciate your contributions. We understand your concerns regarding compensation and quota structures. While sales roles naturally include performance-based incentives, we aim to ensure they are communicated clearly and designed to reward success. We’re always looking for ways to improve, and feedback like yours plays an important role in that process. We also want to address your comment regarding employee reviews. We take feedback seriously and value the range of perspectives shared on platforms like Glassdoor. We strive to maintain an honest and open dialogue about the employee experience. While we welcome both positive and critical reviews, we want to reinforce that the voices shared represent individual experiences and not scripted narratives. We’re committed to building a culture where employees feel heard and respected, and we encourage open dialogue with HR or leadership whenever questions or concerns arise. Thank you again for being part of the team and for taking the time to share your thoughts.
      Viewing 43 - 45 of 184 Reviews
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      ReviewsZiply Fiber reviews

      Glassdoor has 195 Ziply Fiber reviews submitted anonymously by Ziply Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Ziply Fiber is right for you.