Airtable reviews

3.8

71% would recommend to a friend

(243 total reviews)
avatar

Howie Liu

63% approve of CEO

60% positive business outlook

Airtable has an employee rating of 3.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airtable employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

243 reviews
2.0
Jan 5, 2024

Unbelievably poor leadership

Recommend
CEO approval
Business Outlook

Pros

- co workers are smart, capable, and good to work with - the product is amazing and has so much potential

Cons

It’s truly upsetting to have seen this company steadily deteriorate over the past year. It really highlights how great the product is to have taken the company so far because good leadership clearly had very little to do with it. Real exec leadership feels pretty much non-existent at the company and any “public displays” of leadership are often performances or propaganda spewed at all hands that feel like they’re trying to gaslight employees into thinking everything is fine when clearly it isn’t. It feels quite disrespectful honestly. No one wants to spend an hour listening to misinformation for the “formality.” We go to All-Hands because we’re looking for inspiration, guidance, and real information on how we’re doing. Employees deserve that. We had 2 rounds of layoffs to “refocus” because we “grew too quickly” but instead of actually getting our act together and using this as an opportunity to refine our strategy and operations, it feels like leadership disappeared off the face of the earth. There’s a lot of foundational re-work that needs to be done in every aspect of the business, specifically how we sell, who we sell to, and how we will be successful after. This is especially true when targeting enterprise b2b but it’s like leaders thought all they had to say was that we would target that segment and it would just happen. They seem to refuse putting in any real work to make that happen, almost like they didn’t expect all the work they’d have to do to go after this segment bc they got too used to the product selling itself with b2c. Too many politics making even the most obvious decisions take forever to be made, and even then they are worse versions of what should have been done because people are just thinking about what’s best for them instead of customers and the company The B2B side of the business is extremely immature and yet we hire and keep leaders who either don’t have experience building a b2b business from the ground up or who no longer have the tenacity or willpower to do so.

2.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

- Incredibly smart and passionate teammates who are mutually invested in everyone else's success - Fun product in an exciting space - Pay and benefits were great

Cons

- Leadership thrash and misalignment across GTM teams - Frequent lack of focus on priorities -- is it solutions? Is it the enterprise? Is it self-serve? The answer was to do all the things, mediocrely -- and then reduce headcount when nothing stuck. - Doc heavy organization which got in the way of decision-making -- and slowed down debates to a crawl before their inevitable death.

3.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

- the product is great (if you take the time to learn it and keep up with the product launches. - my colleagues are life long friends and so incredibly smart & driven - recently launch a customer feedback loop workflow to directly tie feedback to prioritize product development - my various first line and second lines leaders seem to really care about their ICs

Cons

- above the 2L leaders, I don’t think the sales executives have any clue how to sell airtable. - there is only only women in 2L leadership and above and all the rest our men (mostly white) - leadership is out of touch with how to support us. They exclusively focus on enabling PG, but no enablement on how to run effective deal cycles. - leadership rarely joins calls with either the ICs or customers to seek to understand where we are struggling. - Churn contraction is getting worse and no one seems to give us any enablement on how to mitigate and they don’t see very interested in seeking to understand why!!

Viewing 10 - 12 of 243 Reviews

Glassdoor has 255 Airtable reviews submitted anonymously by Airtable employees. Read employee reviews and ratings on Glassdoor to decide if Airtable is right for you.