Boots reviews

Low pay, too much paperwork that is uneeded and only to cover their backside. Not enough staff to cover customer demand. You find yourself running retail and pharmacy business with very little support. Dump workload down from HO without any care for the fact you already have a day job to do and customers/patients/staff to look after. Department after department issuing ill thought through deadlines and then they don't understand why the store teams can't meet them. On top of which there are too many training requirements/deadlines pushed to all colleagues on a far to regular basis, this means colleagues do not get the benefit from them and they become a tick box excersise. (as is most of the copius amounts of paperwork you are expected to read complete) many different opinions being offered so you get told to do the same thing several different ways and then get "told off" like a child. During my time there I constantly felt under pressure and that everything you do is never ever good enough. **Although the training is very good colleagues do not benefit from this as they are always bogged down with repeating compliance training so they never get the benefit of the excellent training modules.

The way they treat pharmacist is absolutely disgusting! Using them for their gphc registration and making them do services but don’t give them enough time to do the paperwork! Funny thing is without the pharmacist present, the pharmacy could not be open. Yet staffs treats pharmacist with no respect and bosses them around and when you tell them to do stuff, they looked at you like you murdered their whole family. Managers are completely useless and always on the phone complaining about their current store situation to another manager instead of solving the issue. When there is an issue in the store, all staff members would gather around and form a complaint cult and leaving the pharmacist to do everything while they have their “meeting”