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      Brainlabs

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      Brainlabs reviews

      3.5

      58% would recommend to a friend

      (370 total reviews)

      Daniel Gilbert

      66% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Brainlabs has an employee rating of 3.5 out of 5 stars, based on 370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brainlabs employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      370 reviews
      2.0
      Apr 7, 2021

      Read a variety of reviews to assess what's best for you

      Seo strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I would recommend this place if you’re struggling to get your foot in the door. They seem to take raw talent and work from the ground up. - I believe the people are nice and easy to get along with. The team sizes are fairly small so there’s ample opportunity to bond with your team and grow together. - You are given the space and trusted to do work early on in your role.

      Cons

      - Although this is a company that can get you started in the industry, this is the type of company that will take inexperienced, yet capable, talent and underpay them compared to industry standards. If you value getting your foot in the door over money and are okay with standard perks, this will work for you. - The team sizes being small can also lead to things such as favoritism, unequal opportunities, and uneven distribution of work. If you’re a hard worker, they’ll capitalize on that but it doesn’t guarantee a faster career progression in the company. Also, career progression and experience can be heavily dependent on the team's ability to lock-in new work. - You can expect to be doing work outside of role without any adjustments to general responsibilities or increase in compensation. Talking about an increase in compensation is difficult because of the company’s methods in doing so. - I truly believe the majority of people here are nice. Does the company take the best interest of their people to heart? I’m not so sure. Because of how leadership operates, the company’s methodologies, and the more reactive (not proactive) nature in the company’s actions, this can all trickle down and make it seem like certain people don’t have your best interest in mind. With that said, go into this company ready to advocate for yourself and your worth. - I wouldn’t recommend staying here unless your goal is to move into a team lead role and you enjoy working with people. There are teams out there doing more compelling work, treating their employees like they’re valued, and pay significantly better. Otherwise, get the experience you need and move on. - Agency life is busy, it comes with the territory. I would say overall, the team was usually burned out. - Overall, 2 stars (not 1) because it is possible to gain some valuable experience if you can navigate through all the cons.

      1.0
      Jan 11, 2022

      Churn and Burn

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits - health, PTO, dr appts, 401k match

      Cons

      Churn and burn Leadership looks at percentages, not people and are out of touch with reality and the day to day of their employees Gets worse every month You can’t be strategic or progress forward with clients but the turnover internally is so high that you’re constantly putting out fires, stepping in for others, etc. It’s a reactive environment vs proactive. Poor pay - people leaving are getting tens of thousands more and getting offers fast Work life balance doesn’t exist in reactive chaos Everyone is burnt out and most unhappy and looking elsewhere

      avatar
      Brainlabs Response
      4y
      Thank you for providing your feedback, though I am sorry to hear that your experience was not as positive as we would have hoped. We certainly acknowledge that we have experienced growing pains as our agency has evolved over the last 2 years. Each month we review staffing and promotion requests from the team to support capacity needs and regularly benchmark and evaluate our salaries against the market to ensure that we're paying our team well. We see a higher than average tenure than other agencies (2+ years, compared to 12-18 months), and we see a variety of reasons for folks leaving the team including moving in-house to work brand-side, as well changing careers entirely. We continue to gather feedback from our entire team regularly both in-person and anonymously so we can continue to improve as an employer!
      3.0
      Dec 5, 2021

      Rapid Growth, Rapid Turnover

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people here are genuinely kind, truly talented and intelligent. There is definitely team spirit here.

      Cons

      After merging several times in recent months, workload grew and employees suffered. There began a shift of employee centric management to profit centric management. Pay is okay but as turnover increases people get stretched too thin. This is not the company it once was.

      avatar
      Brainlabs Response
      4y
      Thank you for sharing your feedback. Agreed with you that the people here are fantastic! You're right that we are growing quickly, which unfortunately creates growing pains both from a capacity and structure standpoint. To support our dynamic agency needs, we have a monthly staffing review where we review capacity and staffing requests from our hive leads and department heads. Additionally, we continue to review and action feedback received from the team so we can continue to improve as a company!
      Viewing 13 - 15 of 370 Reviews
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      ReviewsBrainlabs reviews

      Glassdoor has 394 Brainlabs reviews submitted anonymously by Brainlabs employees. Read employee reviews and ratings on Glassdoor to decide if Brainlabs is right for you.