Brainlabs reviews

3.5

58% would recommend to a friend

(369 total reviews)

Daniel Gilbert

66% approve of CEO

54% positive business outlook

Brainlabs has an employee rating of 3.5 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brainlabs employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

369 reviews
2.0
Feb 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Daniel Gilbert is an excellent individual contributor. Also great stepping stone to get your career jump started, stick around for ~1 year, learn as much as possible, then on to the next.

Cons

As a CEO who is in charge of running a company, Dan needs A LOT of work in this area (IMO). Low pay and long hours, I was burnt out after several months.

3.0
May 17, 2022

Major Room for Improvement

Recommend
CEO approval
Business Outlook

Pros

- The folks who work here are hardworking and for the most part, nice. - Highly flexible in terms of days off, family emergencies, personal time off, etc.

Cons

- Lack of management. - No clear direction in terms of career progression. - No willingness to help their employees during tough economic times. - Pay below industry standard although they are continuously growing. - HR rep. completely gaslit me when I came to them with career concerns. - If you ask for a raise, good luck! The only way I was offered to get my raise was if I agreed to take on an additional role that didn't correspond to me. The person that was in the additional role I was offered, was leaving. They tried to dress it up as a "promotion," when in reality it was just extra work for the raise I asked for which didn't even amount to what is merited to take on all that work...When I declined the offer to take on this additional role, I was harassed out of my position being that they completely removed it from my team and left me with no other option than to hand in my resignation. Mind you, I was hitting all of the goals that were required from me in the role I was hired into.

2.0
Apr 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great place to start your career: They teach you everything you need to know to succeed in your role People: People are generally really nice, welcoming, and supportive. Everyone I’ve had the chance to work with were really kind, and they were always willing to help.

Cons

Compensation: While it’s widely known that agency compensation tends to be lower, Brainlabs compensation is much lower than market rates elsewhere, including other local agencies. Opportunities: Promotions will largely depend on clients and what's a "company need". Your success is limited to what the company thinks is necessary. This also means you may not get promoted despite being ready for the next role. Acquisition: In all fairness, my former company was acquired by Brainlabs just before the pandemic. The way in which we were integrated, how changes were communicated to us, and the lack of compassion and empathy throughout the process made the transition all the more challenging. Leadership: Leadership’s decisions often leave me scratching my head, along with the little to no transparency and communication about how and why decisions are made. For example, leadership set a company-wide pay freeze as a result of the pandemic, yet still hired new executives including CEOs for US and UK (despite having roles like US President), buying books for employees to read about DEI (diversity, equity and inclusion), or acquiring another company. It’s disheartening when money is spent on cheap swag items and books and to then hear coworkers who aren’t being paid (yet) for their additional responsibilities or promotions. In my experience, leadership misses the mark when trying to empathize with employees and create programs/policies that actually help. For example, in thinking about how to deal with workplace burnout, leadership thought adding one additional holiday per year for UK employees would help. DEI: Leadership places a large emphasis on the company’s DEI (diversity, equity and inclusion) committee. Yet there’s a line in the handbook that states, “We do marketing, not politics.” How does a company who tries to paint itself as one who cares about diversity, equity and inclusion not care about the politics that very much affect minority groups?

Viewing 10 - 12 of 369 Reviews

Glassdoor has 393 Brainlabs reviews submitted anonymously by Brainlabs employees. Read employee reviews and ratings on Glassdoor to decide if Brainlabs is right for you.