Another poster commented on the great benefits, which too me don't seem all that great. i was paying $25/paycheck (individual coverage) just for Kaiser, I pay nothing at my current job. Probably another benefit of hiring new grads...they don't know any better/don't have the experience. Pay is I guess on par, for what is essentially a call center in the US. Management sometimes treats people, well, like they're just out of college (which they are). Meaning they treat their foot soldiers like children. Instead of providing leadership and motivation, they provide threats. I guess sometimes that's necessary, but I think it's taken overboard sometimes. Just as an example, when I was working there we replaced our manager with another one from a different department. The new manager, I assume, wanted to set the tone for what would be known internally as her 'reign of terror' so she apparently decided that no matter what you did in the past, there was something worthy of writing you up for. In my case, she looked through all my old records, decided that the one time I was late was worthy of a formal write up, and proceeded to do just that. Which technically, if you read the HR literature, it was just suppose to be a verbal warning. I have no proof, but based on what I heard from every other Reimbursement Counselor, she wanted to 'set a tone' and this is exactly what happened with everyone else. Perhaps I should have brought this up with HR, but I suppose it's kind of not worth it for a job I was planning to leave shortly anyway. I think this happens to be the business model of their company. It's pretty rare that anyone stays at Lash over 3 years. I think it's intentional to have a high turnover so that they can keep labor costs down.