Pros
You can climb the ConstructConnect ladder if you want
Cons
This company takes good companies, purchases them and fills them with bad management. They only care about the bottom line and they will walk all over whoever they have to in order to get there. Most of the positive reviews they have seem to be fabricated because they are too generic. The benefits aren't even that good. My company was flourishing and as soon as CC took it over, there was high turnaround and people getting fired, or "let go" without being allowed to say goodbye. They were family, but soon enough the environment felt toxic and HR did not care. Dave Conway is a nice human but takes too long to utter a sentence, there are innumerable meetings of listening to him slowly drone on. Bad management will run these purchased companies into the ground, which I feel is part of their plan so they can wipe out most solutions and make theirs feel the most viable. I felt I needed to leave before I was going to get fired myself. Maybe if you're new, it'll seem like every other mediocre call center job, but it was just such a shame to see the metamorphosis.