Ensora Health reviews

You will notice that most positive reviews 4-5 stars are from employees with less than a year tenure. Most of the negative 1 star reviews are from those who were with companies that were acquired by the holdings company that is Therapy Brands. This is a 1 star review. Jan 2020 was a watershed moment. The former CEO and founder of TBH was ousted by the investors and replaced immediately (as in, same day) by their appointee. Focus turned to profits, more revenue, and squeezing every last bit of goodwill from those who were tenured. Tenured people, who came from the original brands, cared about the mission more than money. We serve MH professionals, substance abuse facilities, therapy, etc. We were passionate people who sought to help the passionate professionals in the therapy space. That was our mission: to help. The mission now is money. Full stop. You will get trampled if you care. If you do not care about who you serve, but want to get paid way less than market rate, get micromanaged, work the equivalent of 2 jobs, have no support or training, have senior management that don't care and who are obviously making a show for the front line worker that they do, have a product set that is falling behind to the competition because of lack of proper development, then this is the job for you. It is a corporate entity like any other. There is nothing that sets it apart. It is beige. The gulf between those who have direct communication with the customer and those who are in leadership is painfully vast. Please avoid being sucked into the machine. There are much better jobs out there. You can do better than work at Therapy Brands.

The company has taken a very negative turn at the beginning of the year. The CEO and original founder (Shegun) suddenly and abruptly “left” and was replaced immediately by a new CEO with no notice. It seemed like the new CEO was recruited by the private equity investors. There were extremely aggressive revenue goals that pushed all of the teams beyond capacity and has had a negative impact on employee’s mental health (which is ironic considering the mission is supposedly serving the underserved and helping the mental health industry). The leadership doesn’t seem to really understand the customer base and audience, or the employees for that matter. It’s a bunch of companies that got acquired mashed into one, so it is still in the growth stage and there are a lot of growing pains. Leadership bungled the Black Lives Matter and George Floyd response and initially refused to say that black lives matter. It made a lot of them uncomfortable. Senior leadership only changed course when employees collectively put a lot of pressure on them from inside. Now during the pandemic they have had price increases and are attempting to extract greater profits from telehealth to satisfy investors. A lot of the original team are leaving or being forced to leave due to the negative changes. A lot of us who actually do the hard work believe deeply in therapy and mental health. That’s why we got into the industry in the first place. It is heartbreaking to see the company betray trust and stray so far from what we should be all about. There is so much potential at this company, and I hope it reverses course and gets better.