Serious lack of transparency from management to employees. Commission structures changed in the middle of the month with the change backdated to the beginning of the month and they'll say that it's all in your best interest, which you will "make more money", but you'll be doing twice the work and making the company twice the money which is ultimately their motive behind the change - not your success. They are hiring on new sales agents at a lower commission rate than current agents and chalking it up to "not a that big of a difference", but if it's not that big of a difference why not just leave it the way that it is? When you question this they tell you that you don't understand corporate business. Sorry, I guess I just understand what makes people happy and then what turns people off and makes them not feel valued. The lower commission rate didn't affect me, but it's hard to explain to new people the way they'll be paid when your commission rates are different and there's no reason as to why, just that they started later than you. They preach that you can always come to them with anything and they are open ears, but when you voice your opinion they tell you you're just thinking about it all wrong and shoot you down. They Dallas referral partner market is completely saturated because they've sold so many franchises and they're trying to take all of your referral partners. If you've done a good job of building those relationships your people won't trust them and will call you and ask, but sometimes they just assume and you're left high and dry. Houston is becoming very saturated, and Austin is the only place where there is still a lot of opportunity, the premiums are just half of what they are in Dallas and then even less than half of Houston. They praise people for coming in early but don't even blink at the people who stay there on the phone until 10pm helping clients because that's what works best with their schedule. Work days are 8am-6pm for sales but you're expected to be there earlier and stay later. You feel guilty if you leave on time even when ahead of goal because "there's always more that you can do". You could have your best month ever and they'll discount it by saying you didn't hit the next highest number. Bonus structure is insulting. i.e. there isn't one and this is a sales job. It changes every month and they try and make it "fun". I don't care about fun, I care about getting paid. Almost everyone hired is fresh out of college so they can mold them into the "salespeople" they want them to be. Practically no women on the salesfloor and the immature boys turn the office into a "corporate" frat house. This is not a true corporate job. They're opening a new corporate office in Chicago in 2017 and also a Houston Woodlands office in 2017 or 2018 as well. In the next year they are trying to onboard 100 new sales agents...if you are reading this...please, please take my advice and look at the opportunity you will have at other companies in a sales position. Do not let them hook you on the "opportunity" and the career trajectory that you will be making $200k+ by your 3rd or 4th year. This is not realistic and they model they are basing that off of is not one that has every been accomplished. They sell you on the "oh but you could..." and they are very good at that. Do not get tunnel vision when applying/interviewing for jobs just because graduation is near or you don't have a job yet. If you want a true sales job, this is not the one for you. The Top 100 Places to work thing is also a total rip-off...they were begging us to complete those surveys for over a month so that we'd get put on that list and then all of the employees share it like it's some massive feat...haha. And they try and have as many people as possible apply for the leadership program which is just a period of time where you have to read books and sit in meetings and act as a manager without paying you and they just call it servant leadership. People think if they follow this path that they'll be director in the company, but you can't have a million directors and the new people they're hiring are being sold on this but don't realize how many people are already in line for this. Trust me. I will be leaving soon because I've taken the blinders off and see the opportunities I have been missing by just working here the past 2 years. You'd also think an insurance company would offer better benefits...companies I have offers with right now have things like $1 health insurance (better coverage than we have now with lower deductibles), car allowance, cell allowance...all these perks and with Goosehead health insurance for a single adult is over $200/month. My friend with a family pays over $700. Ignorance is bliss....if you don't know what else is out there, you think you have the best job ever, but once you actually look around you realize there is a lot more to the world than just Goosehead.
