H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(362 total reviews)

Curtis Campbell

67% approve of CEO

44% positive business outlook

Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 362 company reviews on Glassdoor. This indicates that most Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

362 reviews
4.0
Oct 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great salary, interact with clients and nice working environment.

Cons

Might call you in a lot on your day offs.

5.0
Oct 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great Atmosphere. Tax Professionals and Office Manager in our office were great. Not only did they work together to take care of their clients they took care of each other. They kept their main goal to do their job efficiently for every client. They did not rush just to push people through. They made sure they did everything possible. Also the option to take classes during the off season were great and I wish I would have been able to take advantage of them.

Cons

Unfortunately you are dealing with the clients money and on occasion even though the tax professional did everything they could to get money back there are occasions where that is out of their hands. People do get upset.

Viewing 271 - 273 of 362 Reviews

Glassdoor has 8,670 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.