Is H&R Block a good company to work for as a Multi-Unit Team Leader?

Multi-Unit Team Leader professionals working at H&R Block have rated their employer with 3.5 out of 5 stars in 79 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Multi-Unit Team Leader Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Multi-Unit Team Leader interview questions at H&R Block .

Does H&R Block pay Multi-Unit Team Leader employees well?

Multi-Unit Team Leader professionals rate their compensation and benefits at H&R Block with 2.9 out of 5 stars based on 79 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Multi-Unit Team Leader salaries at H&R Block.

What are the top reviewed jobs at H&R Block?

Tax Associate (678) , Tax Professional (441) , Tax Preparer (375) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 452 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 447 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 423 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 222 reviews)); "Great coworkers and corporate kept you very in the know" ((in 200 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 865 reviews)); "No benefits besides PTO and lack of full" ((in 246 reviews)); "Poor management and severely understaffed" ((in 245 reviews)); "salary is low; job is not stable" ((in 131 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 75 reviews))

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H&R Block

H&R Block Multi-Unit Team Leader reviews

3.5

60% would recommend to a friend

(79 total reviews)

Curtis Campbell

100% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.4

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

Multi Unit Team Leader employees have rated H&R Block with 3.5 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Multi Unit Team Leader professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Multi Unit Team Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

79 reviews

5.0

Jun 25, 2025

Great Management

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Work when I want too

Cons

This position is seasonal only

1.0

May 13, 2025

Disorganized

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Coworkers and supervisors are friendly, good team dynamics

Cons

High stress. High intensity. High stakes. On the job training. Constant change in processes, directions, softwares, yearly and midseason. Counterintuitive strategies. Sacrificing clients to maximize profit. Facing clients and still needing to make them happy with the above obstacles.

H&R Block Response

We appreciate your feedback and we’re glad to hear you enjoyed the team dynamics and supportive environment. At the same time, we recognize the challenges you've described especially around training, evolving processes, and balancing client satisfaction with operational demands. Your concerns are valid, and we’re working to improve clarity, consistency, and support across all levels.

4.0

Apr 23, 2025

Great Seasonal Position

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Relatively Easy position Professional employees flexible schedule Salary

Cons

Seasonal Long Hours during April

Viewing 13 - 15 of 79 Reviews

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H&R Block Multi-Unit Team Leader reviews

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Great Management

Disorganized

Great Seasonal Position

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