Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,672 reviews left anonymously by employees. This rating has been stable over the past 12 months. 73% of employees would recommend working at H&R Block to a friend and 60% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at H&R Block?

73% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (680) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 445 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 422 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 208 reviews)); "Great coworkers and corporate kept you very in the know" ((in 189 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 868 reviews)); "Poor management and severely understaffed" ((in 250 reviews)); "No benefits besides PTO and lack of full" ((in 246 reviews)); "salary is low; job is not stable" ((in 136 reviews)); "upper management does not care" ((in 83 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Boston , Austin , Miami , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

H&R Block "training" Reviews

3.0

Sep 22, 2023

Job is fine, training is a mess

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Customers are great, and immediate mgmt is good.

Cons

The training, done at home, is invasive. The downloaded programs infect your computer, take over your Microsoft programs, and require a pro cleansing to remove.

3.0

Sep 25, 2023

Great for learning

Tax senior

Recommend

CEO approval

Business Outlook

Pros

THe education is the best since training value outside of the buisness would costs hundreds to thousands of dollars if going to college or other companies that offer tax courses.

Cons

You have to do your own marketing, push all their products even when you know the client will not benefit from it, and the pay is not great. Your pay will change if you don't increase your skill set or make the same or more in tax prep services or selling their additional product.

5.0

Sep 16, 2023

Short term position

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Good teamwork supervisory role and training

Cons

Limited hourly except for salaried during 4 month tax season

2.0

Aug 16, 2023

Lack of Training

Csp/receptionist

Recommend

CEO approval

Business Outlook

Pros

The salary was decent, and my coworkers were good to me while I was there.

Cons

Management shifted schedules with no notice several times, and they provided almost no on the job training. They rely almost entirely on you self-training through online modules, and they will just toss you in on the first day not knowing which way is up and hope you figure it out.

4.0

Sep 6, 2023

Great workplace

Tax analyst

Recommend

CEO approval

Business Outlook

Pros

Great training to be successful in. Your job.

Cons

Only season opportunities are available

1.0

Sep 24, 2023

Company chaos

Sr tax analyst

Recommend

CEO approval

Business Outlook

Pros

I worked under Franchise for 25 yrs being office leader and tax pro. I was able to advance and work during off season for payroll clients, returns and client service. I made nice income that met with the work I did for the office, training new preparers and client service year round.

Cons

In the first tax season of company buy back of our offices, management limited hours and deleted almost a full year of payroll information along with the program that had employer’s information. They spend a lot of time badgering you to make calls constantly to clients to the point that clients are made. They push for clients to download information that there are many complaints from clients. They focus on making appointments for everything even if it’s only someone dropping things off. Appointment to do return, appointment to come back, appointment to pick up….as someone comes in and gets checked in, it is pushed to download documents there or even at preparers desk leaving the client asking “Why?”. After client has gone through all of this, the preparer STILL has to mark they are starting the return. WASTE OF A LOT OF TIME NEEDLESSLY! They will continue to lose experienced preparers due to their excessive non caring attitude along with losing more and more clients. Also, pulling new employees in with no experience and giving them a title will not save them.

4.0

Sep 25, 2023

tax

Tax professional

Recommend

CEO approval

Business Outlook

Pros

very good employer give opportunities to new.

Cons

free training and generous co workers

3.0

Sep 12, 2023

Seasonal

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Decent pay for the receptionists

Cons

No training and un reachable goals

4.0

Sep 28, 2023

Decent company

Tax specialist

Recommend

CEO approval

Business Outlook

Pros

Work when you can. Training provided.

Cons

Demand based work, so when no one's there for you, you go home.

H&R Block

H&R Block reviews about "training"

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Job is fine, training is a mess

Great for learning

Short term position

Lack of Training

Great workplace

Company chaos

tax

Seasonal

Decent company

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