Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,672 reviews left anonymously by employees. This rating has been stable over the past 12 months. 73% of employees would recommend working at H&R Block to a friend and 60% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at H&R Block?

73% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (680) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 445 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 422 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 208 reviews)); "Great coworkers and corporate kept you very in the know" ((in 189 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 868 reviews)); "Poor management and severely understaffed" ((in 250 reviews)); "No benefits besides PTO and lack of full" ((in 246 reviews)); "salary is low; job is not stable" ((in 136 reviews)); "upper management does not care" ((in 83 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Boston , Austin , Miami , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

H&R Block "training" Reviews

1.0

Jun 17, 2023

Tax Preparer II

Tax professional ii

Recommend

CEO approval

Business Outlook

Pros

Not one thing. Advise if you want to do taxes research the owner and management of the company you are considerding and ask some of the questions below.

Cons

I would not recommend working under this particular franchise owner. There is no overtime for $10/hr pay no matter how many hours you work. There are no benefits, bonuses, raises, lunches, bathroom breaks, and you're not paid for the extensive training in preparation for the job. When you are required to do CE classes you are also not paid. Franchise owner encourageding a competitive. My understanding is that it depends on the franchise owner as to how the business is run.

4.0

Jul 11, 2023

Great Experience

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Flexible hours; hands on training

Cons

Would’ve loved to be scheduled for MORE hours

2.0

Jul 20, 2023

2023 Poor Office Management

Tax professional ii

Recommend

CEO approval

Business Outlook

Pros

Seasonal job. Flexible hours. Enjoyable client interaction.

Cons

Low wages. Incompetent, untrained office management. Staffing shortage. Office manager was allowed to continue his regular job at DoorDash while managing three H&R Block tax offices. Manager was of little value when problems developed. No employee training.

4.0

Jun 24, 2023

H&R Block

Tax specialist

Recommend

CEO approval

Business Outlook

Pros

Opportunity for training and movement.

Cons

Pay structure is very weak.

4.0

Jul 14, 2023

Good Company

Seasonal tax preparer

Recommend

CEO approval

Business Outlook

Pros

Pick hours and location to work. Training is online or virtual.

Cons

Can be demanding at times. No scheduled lunch breaks.

3.0

Jun 14, 2023

terrible pay

Tax professional

Recommend

CEO approval

Business Outlook

Pros

flexible hours and decent training

Cons

Terrible pay, over priced products for the service, high pressure environment pitting employees against one another to "get sales" raises are determined by sales performance from previous year.

4.0

Jul 20, 2023

good place to get you're first experience

Tax professional

Recommend

CEO approval

Business Outlook

Pros

- supportive team - lot of training

Cons

- the pay is low

1.0

Jul 4, 2023

Good to start out - but get out after a year or two

Senior tax analyst

Recommend

CEO approval

Business Outlook

Pros

The training to start as a tax pro is pretty good. If you get into a good office (luck of the draw) you will learn a lot in the first couple of years. But there are a lot of bad offices with weak managers and very catty tax pros.

Cons

Horrible management. As this is a seasonal job, the managers they hire tend to be unemployed customer service people. You don't have to do taxes to be a manager here (crazy, right?). So most of the managers don't know taxes, and many of them don't have many management skills, tax season is high stress. Pay is poor. After you have a couple of years of experience you can do much better elsewhere. This is compounded by HRB's high prices for services. The best customer complaint is how expensive the fees are.

3.0

Jul 5, 2023

Decent Job

Master tax advisor

Recommend

CEO approval

Business Outlook

Pros

Great community Own office room Great co-workers Everything is provided CE provided Training included

Cons

Low pay Could use better mentors/tax knowledge/CE

3.0

Jul 20, 2023

Pay is based on number of returns paid for

Tax specialist

Recommend

CEO approval

Business Outlook

Pros

seasonal, choose when available (although they will give you every hour that you say your available)

Cons

not enough hands on training

H&R Block

H&R Block reviews about "training"

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Tax Preparer II

Great Experience

2023 Poor Office Management

H&R Block

Good Company

terrible pay

good place to get you're first experience

Good to start out - but get out after a year or two

Decent Job

Pay is based on number of returns paid for

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