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      Madison Reed

      Engaged Employer

      Madison Reed General Manager reviews

      3.0

      38% would recommend to a friend

      (31 total reviews)

      Amy Errett

      76% approve of CEO

      16% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.4

      Culture & values

      3.0

      Career opportunities

      2.9

      Senior management

      2.8

      Work/Life balance

      General Manager employees have rated Madison Reed with 3.0 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most General Manager professionals have an average working experience there. Madison Reed is rated in line with the average (within 1 standard deviation) by General Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      31 reviews
      1.0
      Apr 25, 2026

      Learning opportunities overshadowed by poor management practices

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You gain corporate knowledge, and have the chance to learn new things.

      Cons

      They mis classify you, so your deductions are higher. They raise your monthly goals based on one good month and it’s never enough, with what you bring. Ignore rules for some, don’t share information with their regionals like asked. Yet, you get treated like garbage if you speak to anyone outside your DM. And, acts like dm is in your corner yet failed to handle a problem employee for a very long time. With plenty of evidence. It affects their bonus!! They don’t care as long as they are producing.

      avatar
      Madison Reed Response
      2w
      Hi there, Thank you for taking the time to share your thoughts and feedback. Your courage to share your experiences is vital to our narrative, and allows us to grow and create a better environment for our teams. If you'd like to share more about your experiences, we welcome you to share your thoughts and feedback to hr@madison-reed.com. Xoxo, The People Team at MR
      5.0
      Jan 30, 2026

      Strong brand with a detailed hiring process

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1.Growing brand in the beauty industry. 2.Supportive and professional leadership. 3. Competitive pay and benefits. 4. Advancement opportunities within the company. 5.Positive, mission-driven culture.

      Cons

      The interview process can be lengthy, which requires patience while waiting for updates and final decisions.

      avatar
      Madison Reed Response
      4mo
      Hey Beautiful, thank you for your kind review! We’re thrilled to hear that your interview experience was positive. We’ll definitely share this feedback with the hiring manager—they’ll appreciate the support! Xoxo, The People Team at MR
      1.0
      Dec 18, 2025

      A free for all for the hourly employees, management has zero authority

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay well and they have good benefits

      Cons

      Lack of consistency in terms of policies, Employees are consistently permitted to bypass their direct manager any time they are dissatisfied with an outcome. There is zero disciplinary action, there are employees who have several “final” write ups but management has to fight to terminate terrible team members and are always denied, even though where I am is an at will employment state. Insubordination, no call no show, didn’t matter. HR makes it impossible to clear out the bad apples.

      avatar
      Madison Reed Response
      4mo
      Hello there, thank you for your feedback! We value the trust you place in us by sharing your thoughts. If you’re willing, we’d love to dive deeper into your comments. Please feel free to reach out to hr@madison-reed.com; we’re here to listen. Kindly, The People Team at MR
      Viewing 1 - 3 of 31 Reviews
      Related searches: Madison Reed General Manager jobs | Madison Reed General Manager salaries | Madison Reed benefits | Madison Reed General Manager interviews
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      Glassdoor has 293 Madison Reed reviews submitted anonymously by Madison Reed employees. Read employee reviews and ratings on Glassdoor to decide if Madison Reed is right for you.