Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Senture

      Engaged Employer

      Senture reviews

      3.1

      49% would recommend to a friend

      (329 total reviews)

      Michelle Paiz

      Not enough data to show CEO approval

      40% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Culture & values

      2.8

      Senior management

      Senture has an employee rating of 3.1 out of 5 stars, based on 329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      329 reviews
      2.0
      Jun 8, 2026

      Great pay but accountability issues and hours cut

      Trainer customer services department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay Good overtime when it’s offered

      Cons

      Hours cut Gives a lot of mto Tier 4 is not supposed to get mto but if stars are low you still get mto They hold you accountable for things even out of your hands You have to take blame for everything even if it isn’t your department or they aren’t calling about you

      avatar
      Senture Response
      6d
      We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
      3.0
      May 21, 2026

      Nice work-from-home setup but limited promotion opportunities

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is nice

      Cons

      There is not much room for promotions

      avatar
      Senture Response
      1mo
      Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.
      2.0
      May 2, 2026

      Remote but stressful customer interactions

      Consumer guide/customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote job, and different shifts could be chosen once being there a while and have a better standing in performance.

      Cons

      Stressful with customers being rude mostly all the time. Breaks are only when given at the timeframes. Cannot do bathroom breaks if they aren't in allotted time. If you do need to take a bathroom break, you need to clock out first and you aren't getting paid for that time.

      avatar
      Senture Response
      1mo
      We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
      Viewing 4 - 6 of 329 Reviews
      Related searches: Senture jobs | Senture salaries | Senture benefits | Senture interviews
      ReviewsSenture reviews

      Glassdoor has 348 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.