SimpliSafe reviews

3.3

49% would recommend to a friend

(98 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Reviews by job title

98 reviews

Reviews about "Culture"

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5.0
Oct 11, 2019

Amazing company

Recommend
CEO approval
Business Outlook

Pros

Surrounded by smart, curious, humble people. Honesty and transparency. Freedom to be myself and make mistakes. Flexibility and work/life balance are amazing. Huge responsibility and growth. Lots of pressure but we have fun doing it.

Cons

Nothing I can think of.

2.0
Aug 27, 2019

A mixed bag at best

Recommend
CEO approval
Business Outlook

Pros

Free beer on Fridays; Office is in a central location in downtown Boston; If you end up on the right team the culture can be fun. It's okay for a starter job but that's it.

Cons

I picked up a lot of the slack for my supervisor managing the team day to day and disciplining the team, causing a lot of unneeded stress; Squad leaders and permit department were absolutely terrible at giving answers in a timely manner when customers were on the line during escalations. As a final note, ladies, be careful - I had a former supervisor direct very inappropriate comments towards me continuously and when someone told HR about the situation, it was never properly addressed. All in all I would not recommend working here if you are looking for an employer who has your back.

2.0
Aug 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Great job for your resume to break into tech support. They hire literally anyone. the lack of troubleshooting documentation was great preparation for Boston Start-up culture.

Cons

-No transparency -Doesn't listen to employees or take them seriously -HR has practices that make it actually dangerous for your safety to report sexual harassment, by telling the person who reported them and allowing pushback to happen in office. -If you are 2 second late it counts the same on your attendance as being 6 hours late. -Most of the management all worked together in a bar before and those people receive a lot of special treatment. -Women: Be ready to be inappropriately hit on, and be ready for no action from HR unless you have overwhelming evidence it happened, especially if it was someone from the management clique. this wasn't a one time thing, it was deeply ingrained in the culture there.

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SimpliSafe Response
6y
I’m sorry that this was your experience with our team. We definitely don’t want people leaving SimpliSafe with such a negative feeling but I am grateful you shared this feedback. We take allegations of this nature very seriously, I encourage you to reach out to our team directly to discuss this further, peoplematter@simplisafe.com.
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