SimpliSafe Tech Support Agent reviews

Company treats workers as though they are disposable. Lack of communication between management as well as between management and their employees. No one knows how to do their job correctly. Before covid they had a rampant bed bug issue that was not taken care of. They do not care about your health or what may be going on outside of the job. There is a lack of training and they will replace you within a blink of an eye.

I picked up a lot of the slack for my supervisor managing the team day to day and disciplining the team, causing a lot of unneeded stress; Squad leaders and permit department were absolutely terrible at giving answers in a timely manner when customers were on the line during escalations. As a final note, ladies, be careful - I had a former supervisor direct very inappropriate comments towards me continuously and when someone told HR about the situation, it was never properly addressed. All in all I would not recommend working here if you are looking for an employer who has your back.