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Stark Carpet

Engaged Employer

Stark Carpet reviews

3.5

63% would recommend to a friend

(148 total reviews)
avatar

Chad Stark

68% approve of CEO

55% positive business outlook

Ratings by category

4.0

Work/Life balance

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.2

Senior management

Stark Carpet has an employee rating of 3.5 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stark Carpet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

148 reviews
2.0
Dec 6, 2020

Not for me

Assistant account manager
Recommend
CEO approval
Business Outlook

Pros

M-F work schedule. Interesting business to learn, as it is a different type of retail sales than one may be used to. Good work/life balance. I did not feel the need to work after hours, or on weekends; nor was I ever asked to.

Cons

Poor management throughout location, mean spirited and often rude/abrasive. Non existent comradery within staff/coworkers. Training was put in the hands of a "point person", that proved to be incapable of training anyone; as this person was consistently offering misguided "help", and incorrect information.

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Stark Carpet Response
5y
Hello I'm so sorry to hear that you did not have a good experience working at STARK. We have learned that someone's local experiences with their team and manager are more impactful on their experience than anything else. This learning helped us prioritize more Team Building activities and Leadership Training for managers in all departments around the country. In regards to sales training, i'm sorry that you did not feel this training was as effective as it could have been. Improving sales training is something we have been trying to figure out for the last few years based on the feedback from our anonymous employee surveying, which is a vital tool that we use when determining our most important projects. Now, with a few dedicated, empowered sales managers focusing on our training program, we're more confident than ever that we have a good plan to address this feedback. Building a world-class training program is no easy feat so i am staying personally involved through 2021 to ensure we keep moving in the right direction. If there is anything else you'd like to discuss please feel free to email me directly at cstark@starkcarpet.com Chad Stark, CEO
1.0
Jan 12, 2018

Worst company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Got paid weekly, no other pros

Cons

Literally everything. Paid time off (sick and vacation) VERY minimal. Little to no training. Management doesn't care about employees and their concerns.

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Stark Carpet Response
8y
Hello I'm sorry to hear that you had a bad experience at STARK during your time here. Further, i'm sorry that you do not feel that management cares about employees and their concerns. We understand that our staff is our number 1 competitive advantage and are working to create an environment that helps train, coach, and grow our staff as individuals. Initiatives like our recently launched Employee Experience department, the quarterly continuing education book club, and cash incentives for workflow suggestions that get implemented are just a few examples that illustrate our commitment to our staff. In regards to PTO, we feel that our policy is very competitive with industry standards and the ability to get 30 PTO days per year as you stay with the company is very fair. As the 3rd generation owner, this feedback is very important to me. If you would like to give more feedback or discuss any of this please email me directly at cstark@starkcarpet.com Sincerely, Chad Stark
1.0
May 13, 2015

New Regime

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None anymore...all the good people have gone or are leaving!

Cons

They allow abuse of employees to go on now,verbal,emotional by upper managment...people leave in tears and it just doesn't seem to matter to the new regime! What used to be a pretty decent place to work for, has now become the worst! They are getting rid of all the talented, knowledgeable people and put younger unskilled unknowing people in their place!

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Stark Carpet Response
11y
Hello - thank you for your feedback. I am sorry to hear that you feel all the good people have left or are leaving, and that you feel management lies to get their own agendas done. It is very concerning to me that you claim abuse of employees to the point or tears at the end of the day. This behavior and practice is COMPLETELY unacceptable and I will reach out to the management team there to get to the bottom of your claims - once I have answers I will reach out with more information. The changes that were made were to improve Stark's long term customer service for clients as well as our sales staff around the country. Many new employees have been added but age has never been a factor in employment decisions - work ethic, knowledge, attitude and ambition are the 4 most important factors in our hiring process. I personally interview a majority of employees before they are extended a job and can ensure that those 4 qualities take precedence over anything else. If you wish to discuss this further please feel free to reach out to me directly by emailing CStark@starkcarpet.com. - Chad Stark, 3rd Generation Owner and Sr Vice President.
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Glassdoor has 154 Stark Carpet reviews submitted anonymously by Stark Carpet employees. Read employee reviews and ratings on Glassdoor to decide if Stark Carpet is right for you.