UserTesting reviews

Thank you so much for taking the time to write such a thoughtful and detailed review — and for being part of the UserTesting team for so many years. That kind of loyalty and dedication genuinely means a lot to us. 🙏 It's heartwarming to read how much you value the teamwork, inclusivity, and trust that define our culture. You've captured something we care deeply about, creating an environment where people feel respected, empowered, and supported by the people around them. Knowing that this comes through in your day-to-day experience is exactly what we strive for. Your feedback on communication during periods of change is something we take seriously. We know that clarity and transparency around long-term priorities make a real difference in how connected and motivated people feel, and we're committed to doing better in that area. Your voice, and the voices of teammates like you, are exactly what help us identify where to focus. The point on career growth and development is equally important to us. We have a lot of incredible talent here — as you clearly know from working alongside so many great people — and making sure everyone has a visible path forward is something we want to keep investing in. We hear you, and this will remain a focus for us going forward. Thank you again for the kind words, the honest reflections, and the valuable suggestions. It's people like you who make UserTesting a great place to work, and we're grateful to have you with us. 💙

Thank you for taking the time to share your experience with us. We're really glad to hear that the fully remote setup and work-life balance have made such a positive difference for you, and that you've found open communication and a genuinely great team to work alongside. That means a lot to us. 🙌 We hear you on the career growth piece. Clear, well-communicated steps for progression shouldn't be a guessing game, and your feedback is a helpful reminder that we need to do better there. We'll make sure it reaches the right people. Thank you for being part of UserTesting and for encouraging us to keep listening. We're glad you're here. 😊 — The UserTesting Team