WesleyLife reviews

3.7

65% would recommend to a friend

(95 total reviews)
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Allison Pendroy

Not enough data to show CEO approval

64% positive business outlook

WesleyLife has an employee rating of 3.7 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WesleyLife employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

95 reviews
1.0
May 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Residents and coworkers are nice

Cons

THEY WONT PAY YOU! Constant lying from corporate. They DO NOT CARE about frontline staff.

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WesleyLife Response
9y
It is disappointing to hear these comments. It doesn't reflect the philosophies of WesleyLife or the leadership team. The front line team are the hands and feet of our organization. Without each one of you, we can't continue to serve people on our campuses or in the community. First and foremost at WesleyLife is our commitment to ethical practices - for our team and the people we serve. We hold ourselves to the highest levels of compliance in all aspects of our work. And we work to be transparent in our actions and in our communications. It's always important to look at all sides of a situation and understand the entire story. In this particular situation, there was a significant amount of effort made to listen to your concerns and find an appropriate answer. Some of the answers required research and the involvement of others which caused us to need a little time and an immediate answer couldn't be given. Had you stayed with us until we could find and communicate that decision, I believe we would have reached a reasonable and positive solution. WesleyLife works very hard to be fair and responsive to team member concerns. Yes, we sometimes could do better. When these types of concerns come up, it's always best when both sides work together and not against one another to problem solve and communicate. That's what WesleyLife will continue to try to do.
1.0
Nov 13, 2016
Recommend
CEO approval
Business Outlook

Pros

First and foremost the residents. Helping them to make Wesley their home in whatever way possible, which gives one a sense of purpose.

Cons

Employee retention is awful. Especially management. In one location alone, the E.D. has changed at least 4 times within 5 years, the Administrator changed at least 6 times in 5 years, and the DON changed at least 8 times in 5 years. This led to some staff being retained even when they shouldn't have, only because the person in charge of those people didn't know the history of the problem staff members. Management fills in staffing gaps with agency people who really don't care to be there. I know numerous residents who were treated poorly by agency staff. Housekeeping, laundry, and CNA's are the employees who are treated the worst. But without them, the place wouldn't be able to run, literally. Management and upper management supposedly care about their employees, but actions speak louder than words. If you have the courage to report issues, a target is placed on your back. Most people just put their head down, pretend that they can't see what's going on, don't offer an opinion, do their job and go home. No pride taken in their work though.

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WesleyLife Response
9y
Your advice is critical for us and taken to heart. Obviously, we know about the location you are referring to in your comments. We are as concerned about the turnover and issues at that campus as everyone else is and have spent a considerable amount of time working to resolve what we see as the root causes. The team members are a primary concern for us. We are listening in a variety of ways and making the changes we know we need to make. Leadership is key and we are having those right conversations, as well. The CEO has been a visible presence at that location several times in recent months. The RVP of Operations has been working almost full time with the team and visible on site. Our corporate clinical team members have been camped in the health center for months working with the nursing team directly to get our processes and systems back in place. And, our corporate People and Culture Director has been there for many weeks working with the leaders and the team to uncover and resolve many of the staffing concerns that have been identified. So, there has been a lot of presence and activity directed toward this site. We're working on it!! We've seen some improvement. But we won't stop - and we'll continue to work until this site is back to its original place of pride and excellence!
2.0
Nov 9, 2016

Nursing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Resident's and Front line staff

Cons

NETWORK SUPPORT CENTER DOES NOT SUPPORT THE COMMUNITIES!

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