Madison Reed General Manager reviews

3.0

38% would recommend to a friend

(31 total reviews)

Amy Errett

76% approve of CEO

16% positive business outlook

General Manager employees have rated Madison Reed with 3.0 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most General Manager professionals have an average working experience there. Madison Reed is rated in line with the average (within 1 standard deviation) by General Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31 reviews
2.0
Mar 9, 2022

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Since the company is growing, they make it seem like your opinion does matter. The spend a lot of money on employee appreciation. Fast pace and you can make money quick. Strong CEO!

Cons

NO work life balance whatsoever. This would be a job for someone who is single or strictly dedicated to their job no family or children. You will work 24/7 if you are on salary. As the GM the expected a work week is a minimum of 45+ hours. You are on call 24/7. There is no verbal communication it is 90% email, slack, or text. You are expected to answer immediately and deal with all situations. If not, you would be reprimanded. The clientele is huge! Not a bad thing, however there is not enough or payroll to accommodate for the guest. So, you are taking over 20+ clients a day and expected to manage the salon and perform everything else. Leading you to easily work a 55+ hour week which is "normal" I worked over 10 hours an any given day worked over my breaks and lunches. I work when I get home from work, when I wake up each morning I start working from home all on top of being at the color bar for 10+ hours. Mandated conference calls on your days off or any calls. Upper management is nothing but micro mangers. They say there is room for growth but its strictly politics. They talk about culture there is none. They hold feelings which prevents you from every having things confidential. I have been in the industry for over 12+ years and have had large work loads and I understand what it takes to do they back end work. However we are not a robot and are still human. This is job for someone who is newer to management and wants to grow. This is for someone who doesn't have a life outside of work. Maybe good for someone relocating to the area looking for a job? Best of luck to the company and the workers.

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Madison Reed Response
4y
Dear Former Employee, Thank you for sharing your experience with us. At Madison Reed, we are always striving for ways to improve, and invite you to reach out to us directly at HR@madison-reed.com.
2.0
Jan 17, 2022

Money Motivated

Recommend
CEO approval
Business Outlook

Pros

Unlimited earning potential Team work Fast Paced Flexible Schedule Meet great people

Cons

No Work, Life, Balance Mediocre Management Training Lack of staffing and payroll Customers are allowed to be rude to staff

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Madison Reed Response
4y
Dear Current Team Member, We appreciate you taking the time you share your experience with us, and value your feedback. We would love to learn more and invite you to reach out to us directly at HR@madison-reed.com, thank you.
5.0
Dec 17, 2021
Recommend
CEO approval
Business Outlook

Pros

I love that everyone is so nice and welcoming. As very transparent in each role everyone play in the company.

Cons

I have no cons fit this company.

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Madison Reed Response
4y
Dear Current Employee, Thank you so much for your feedback! We appreciate you sharing your experience!
Viewing 22 - 24 of 31 Reviews

Glassdoor has 293 Madison Reed reviews submitted anonymously by Madison Reed employees. Read employee reviews and ratings on Glassdoor to decide if Madison Reed is right for you.