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SRS Health

Acquired by Nextech Systems

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SRS Health reviews

3.1

47% would recommend to a friend

(40 total reviews)

Khal Rai

100% approve of CEO

41% positive business outlook

Ratings by category

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Work/Life balance

2.8

Senior management

SRS Health has an employee rating of 3.1 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SRS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

40 reviews
2.0
Mar 1, 2015

Don't be fooled by job postings.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some bright, clever and friendly coworkers in the trenches. Casual dress every day so it's ok to wear jeans.

Cons

Ever since the business was sold to Thoma Bravo, it been on a painfully obvious downward spiral. New management was brought in which seemed like a solid business decision, but the industry is in trouble if you can't move fast enough. SRS cannot keep up the pace. So since they can't increase the bottom line, the solution has been to keep laying people off. No one is immune and they handle the layoffs very poorly. Don't be fooled by the open job listings. Some very smart and very senior people have seen the writing on the wall and have run for the door.

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SRS Health Response
10y
Thank you for sharing your feelings, and I’m sorry to read that your experience at SRS was not a good one. Yes, there have been changes in the industry and in the company, and change is always hard. To that end, Thoma Bravo is well-versed at growing tech companies into industry leaders, and our new management team has been setting the stage for that growth. As you noted, we have a team of bright, friendly people here at SRS, and despite all the changes we remain focused on our clients’ successes. That is one of the key differentiators that will continue our success here at SRS. ~ Sincerely, Scott Ciccarelli, CEO
3.0
Jul 13, 2016

Ok Ok place not the greatest

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Coworkers are amazing to work with. This is foremost the best thing about SRS, they find the most amazing and talented individuals - Company has some flexibility

Cons

- No benefits and no bonus - Management!!!!!! They have no idea what is goes on and always change their minds on what they need. Extremely poor at planning and execution - They claim they are scrum but really scrum-fall - Partnered with offshore who has no idea on what they are doing

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SRS Health Response
10y
Thank you for taking the time to share your feedback. I couldn’t agree more: the talented, dedicated individuals here really do help differentiate SRS. Another big part of that differentiation is our customer-centric development process. Since our clients’ needs are always changing – as are the governmental regulations and insurance requirements that affect our clients’ businesses – we are constantly innovating to help our clients address those changes. Sometimes that innovation takes more time than we anticipate, and not all ideas end up working. But we remain committed to satisfying our customers. We also remain committed to our team, and we are always striving to work smarter. I am open to hearing suggestions on how to do this, and hope you will reach out to me directly! Thanks again. Sincerely, Scott Ciccarelli, CEO
1.0
May 27, 2016

Once was great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company still has employees filled with nostalgia about how great things used to be. Hard working, intelligent individuals who want to make things great again. You can feel how much they care about what they do.

Cons

This company has been in decline since it was sold in 2011. There are no new sales, and recurring revenue is shrinking as the market consolidates further. Those who remain should consider how long they can be unemployed if they get laid off or the company is sold. The opportunity to reclaim market share has long since past. Employees continue to be laid off, and the usual justifications are given. Long term employees have seen the writing on the wall and continuously jettisoned over the last 24 months. Executives have turned over consistently. Can't find a competent sales leader, and a developer who knows nothing about operations is in charge of that team because they can't afford to pay an operations leader.

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SRS Health Response
10y
Thank you for taking the time to share your experience at SRS. I wish I knew when you left, because there have been a lot of changes -- for the better! It’s true that, like others in the industry, our company went through some tough times, but we came through it stronger than ever. The result: happier employees, better products, more satisfied clients…and, most importantly, increased protection of the doctor-patient relationship. On top of all that, we were recently recognized by KLAS with top scores for Orthopaedics and Ophthalmology. We know constant innovation is not easy, but it’s in our DNA -- and we are incredibly grateful to the people on our team who turn those ideas into reality. I’m sorry you are no longer here to experience this firsthand, but I thank you for your contribution to our success and I wish you the best in your current and future endeavors. Sincerely, Scott Ciccarelli, CEO
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Glassdoor has 41 SRS Health reviews submitted anonymously by SRS Health employees. Read employee reviews and ratings on Glassdoor to decide if SRS Health is right for you.