Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Lose It!

Part of Everyday Health Group

Engaged Employer

Lose It! reviews

4.2

81% would recommend to a friend

(26 total reviews)
avatar

Patrick Wetherille

100% approve of CEO

77% positive business outlook

Ratings by category

4.7

Work/Life balance

4.7

Compensation and benefits

4.2

Diversity & inclusion

4.1

Senior management

4.0

Career opportunities

3.9

Culture & values

Lose It! has an employee rating of 4.2 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lose It! employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

26 reviews
2.0
Jun 8, 2020

Lots of work ahead for Lose It

Anonymous
Recommend
CEO approval
Business Outlook

Pros

Healthcare benefits, wellness reimbursements, profit sharing, summer Fridays, central location, commuter benefits

Cons

I can attest that Lose It was once 5-star worthy. There is little career development opportunities and no clear path of advancement. Recent promotions reflect that the company is making effort to revert the company back to its “flat” structure, which only draws a steeper divide in the company dynamic. Hiring people with different perspectives and not being receptive to their ideas does not create the inclusive environment we claim to have. Many seem to have a hard time coming to terms with the reality of what the company is becoming and are refusing to acknowledge that there is a problem. Given that there has been a track-record of gatekeeping, and the lack of ability to retain employees, Lose It needs be proactive about making real progress. I do not believe that anyone at the company has malicious intentions but can easily see how past events can influence their negative reputation. I have hope that the new CEO will move Lose It in the right direction but it needs to happen sooner rather than later. If the company continues to NOT take action, there will be more employee turnovers.

avatar
Lose It! Response
6y
Thank you for reaching out to us and providing feedback. We are sorry to hear that your view of the company has changed and it is our goal to become 5-star worthy again to our employees. Your statements are being taken very seriously, and we’re working on initiatives to help improve our culture, give employees more recognition, and provide clearer opportunities for growth. Our Diversity and Inclusion team is also in the process of extending employee onboarding to build stronger relationships between new and existing employees. We need help from our employees to develop the right solutions, and we encourage you to continue to reach out through direct conversations with your manager, or through our other internal feedback tools. We recognize engagement, retention, and development of talent are key to our success as a company, and your input helps us to understand we have some more work to do to ensure our employees feel they have continued and equal opportunity to grow and develop at Lose It!. Thank you for your candor and feedback.
2.0
Jun 16, 2020

Tough place to be heard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits travel ops profit sharing smart people good product wonderful customers

Cons

Lose It! attracts good people who want to do good for others. Unfortunately, it doesn't bring out the best in them. - It is a very politicized environment where titles go to friends and those who tout their accomplishments and complaints the loudest. Those close to management are promoted. - Very little psychological safety or freedom to voice concerns - Extreme aversion to talking about anything controversial, including active racist, sexist, homophobic, and political discourse that went unchecked. Not just a few times, but every week. - The marketing team is treated more like an in-house agency than a creative marketing team. - The brand has weakened. Any statements you see are the result of a bandwagon, not a change of heart. - The company tells a narrative about why employees leave that is not true. Ex: when someone leaves for HR/traumatic/bullying events or feeling excluded and ignored, they are painted as leaving for petty issues and a general non-culture fit. That couldn't be further from the truth. - When issues arise, information is moved around and people are shifted around the company, but not the underlying issue remains - there is not psychological safety at this company. People weren't given the power to stand for me. So now I stand for them.

avatar
Lose It! Response
6y
Thank you for your thoughtful review and for providing us with constructive feedback. We are sorry to hear that your departure from the company was not on good terms, as we’re very grateful for the 5+ years of service you've given to our company. Your advice for management to “own up, let go of your egos and do better” has been heard. As we look in the mirror, we recognize we have room for growth. Hearing this direct feedback has been eye-opening and we are pulling these themes into our conversations daily as we work on making sustainable changes to ensure all of our employees feel included, safe, and have equal access and opportunity. We have taken steps towards this goal including: conducting a review of our current policies and procedures, creating a Diversity and Inclusion team, encouraging feedback including rolling out of a new tool where employees can provide feedback anonymously, enhanced human resource services, building partnerships with our local community and investing in an updated training curriculum for all of our employees focused on inclusion. Our employees are the backbone of our company and creating a safe place where we can all thrive is a top priority. We know we may make mistakes along the way but we are trying, listening, and learning. We are committed to this work and know that beyond words, our successes will be seen in our actions.
1.0
Jun 4, 2020

Company is struggling to handle big decisions. Disappointed in company's current motives.

Software developer
Recommend
CEO approval
Business Outlook

Pros

As others have mentioned, Lose It! really does have great benefits, and I'm proud of the benefits package Lose It! is able to offer its employees and family members. Check out the Lose It! jobs page for more details.

Cons

I'm disappointed to be sitting here writing this review. I like this company, but it's unfortunate that so much has fallen on deaf ears in recent months. Marketing is trying SO hard to push a positive image (which is their job, right?), but it's at the cost of authenticity and an actual desire to be better and change. It's pretty clear that marketing has written (or pushed colleagues to write) a lot of these 5 star reviews, and are now creating alt accounts to push real reviews to the bottom. Employees and members alike want to know - Is Marketing only putting up social media posts to look good, or can they stand behind their message and back it up? There are great people at Lose It!, but many have gotten caught up in things that don't matter at the end of the day. As others have mentioned, even back to a review posted in July of 2017, it is true that a number of people at the company were hired because they were friends from high school or college, though I do recognize that this issue is not new to startup culture. The problem is, it is also true that many former colleagues tried to bring in more diverse candidates, for example, a qualified Black woman interviewed for a data science job, who, at the end of the day was turned down because someone high up at the company wanted to hire their friend from college. And, because the person high up the ladder was white, his circle of friends is primarily white, and so the data scientist who ended up getting hired was white. THIS is gatekeeping. I am NOT claiming discrimination. BUT I do hope with every bone in my body that this is a wakeup call. Actions speak louder than words, and Lose It’s members and stakeholders are watching closely. This is your chance to start real change, and be proud of what you stand by. Not post for the sake of looking good and liking social media comments that put the company on a pedestal. Acknowledge comments from members that shine light to what we’re not getting right and challenge us to be better.

avatar
Lose It! Response
6y
Thank you for taking the time to share your feedback with us. We are sorry that you feel a lack of authenticity and progress with the changes we are making, as we are dedicated to creating a strong, inclusive culture at Lose It!. We have begun to take actions like forming a Diversity and Inclusion team whose first objective is to bring in training for the company so we can become more aware of the blindspots we have in our communications, hiring practices and cultural norms. These actions are just the beginning, and we hope that you will continue to share ideas and feedback with us as we work to improve the culture at Lose It!.
Viewing 1 - 3 of 26 Reviews
Related searches: Lose It! jobs | Lose It! salaries | Lose It! benefits | Lose It! interviews
ReviewsLose It! reviews

Glassdoor has 28 Lose It! reviews submitted anonymously by Lose It! employees. Read employee reviews and ratings on Glassdoor to decide if Lose It! is right for you.