Madison Reed reviews

3.8

73% would recommend to a friend

(75 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Reviews by job title

75 reviews

Reviews about "Compensation"

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1.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

CEO is chill and inclusive and engages with her employees.

Cons

There is no work life balance, they overwork you and make you work over your breaks. You can take up to 24 clients with no fifteen or worked over your fifteen minute break, and the booking system will even book over your state mandated lunch breaks. I vented multiple times to address this issue and Madison reed said this was normal protocol to book over lunches. If you love passive aggressive emails from your upper management than this is the company for you. There is no verbal communication, it’s all through slack and emails and you are expected to write back immediately even if you are not scheduled, and if you don’t, they reprimand you and write you up. Even on your days off when you aren’t getting paid you are expected to handle client issues. They want you to work over 8 hours and over 60 if you’re a GM and they do not give you fair pay for that at all in the salary roll. The turn over is insane because they are ruining peoples mental health and over working their employees. I gave my all to this position and the company will not recognize you for it, but replace you in the blink of an eye when you speak your true feelings. The Gm salary is less than a colorist and a shift lead and an assistant after taxes are taken out. They love to hire micromanagers and people to stay on you while you’re working and doing your job successfully. The amount of fear they Instill in you for your store being a little messy had us walking on eggshells and scared to have upper management come in. I worked off the clock so many times removing color stains. This job will ruin your mental health and passion for hair. CEO is great though. Alll upper management and hair color bar management is horrible including district managers. STAY AWAY

avatar
Madison Reed Response
4y
Dear Anonymous Team Member, We hear you, thank you so much for taking the time to share your experience with us. We value your perspective, and want to ensure that each team member is treated in alignment with Madison Reed's values of Love, Joy, Responsibility, Trust, and Courage. We invite you to contact us directly at HR@madison-reed.com, so we can better assist your concerns. Again, thank you for sharing.
3.0
Mar 1, 2022

Good company bad management

Recommend
CEO approval
Business Outlook

Pros

Great pay, easy and fast paced

Cons

In store Management not the least decent. Will turn employees against one another.

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Madison Reed Response
4y
Dear Former Team Member, We appreciate you taking the time to share your feedback with. We value your experience and invite you to reach out to us directly to better understand your perspective at HR@madison-reed.com. Thank you!
2.0
Mar 1, 2022

Toxic Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay, good benefits, cool product

Cons

Not a lot of work/life balance. my manager would contact me at all hours of the day and night, weekends. They are a company that talks a lot about employees first, which was not my experience. Lots of gossip. I'd hear management share things about other employees personal lives that were completely inappropriate. Lack of respect for people's boundaries, like I had never seen before at a company. I was denied PTO several times and if I was able to take a day off since I was so burnt out, I got a guilt trip about it when I came back. I spoke to HR about it all of this and they just shrugged their shoulders and said "yeah, that's just how it is". Really disorganized management. Awful at communication. I'd be heads down on a project and when I'd present it to my manager, they'd talk to me like I was an idiot cause the project changed and didn't bother to tell me. most toxic work environment I have ever experienced.

avatar
Madison Reed Response
4y
Dear Anonymous Team Member, We hear you, thank you so much for taking the time to share your experience with us. We value your perspective, and want to ensure that each team member is treated in alignment with Madison Reed's values of Love, Joy, Responsibility, Trust, and Courage. We invite you to contact us directly at HR@madison-reed.com, so we can better assist your concerns. Again, thank you for sharing.
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