Madison Reed reviews

3.8

73% would recommend to a friend

(100 total reviews)

Amy Errett

74% approve of CEO

66% positive business outlook

Reviews by job title

100 reviews

Reviews about "Culture"

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5.0
Oct 31, 2017

Great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly one of the most open and transparent companies around. Not perfect, but a great place to work. There is a concerted effort to grow and gain responsibility. The company trajectory is fantastic. It is run by people with actual experience. If you show up and work hard, contribute to the team, and live the company values, you won't be disappointed.

Cons

It's a startup, so there have been lots of organizational learning and growing experiences. Those can be stressful and put quite a strain on each person, but even during these tough experiences, the leadership team is engaged and working hard to put the company on the right track.

1.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

If you have a cosmetology license but you would rather work at a call center... Go for it! This is a professional environment.

Cons

This company is almost 5 years old. There is no official training program so you constantly get different answers for the same questions. When you ask for help with something, they tell you to check your "docs" for steps on how to proceed. Afterwards, you still have the same question because the company documents are not up to date. I got the impression that the employees who have been here the longest know everything, and they are always right. If you are new hire, your knowledge is not needed. Just do exactly what they say and go home.

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Madison Reed Response
7y
Thank you so much for taking the time to provide feedback. We're constantly reviewing our processes in order to find ways to improve both the consumer and employee experience. Since 2017 we've been able to place additional focus and resources into onboarding and train new team members. Please feel free to check out what's new with us at www.madison-reed.com.
3.0
Aug 23, 2017

Great products, nice people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people, a fast growing company

Cons

Still needing to work on their culture

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