Madison Reed reviews

3.8

73% would recommend to a friend

(100 total reviews)

Amy Errett

74% approve of CEO

66% positive business outlook

Reviews by job title

100 reviews

Reviews about "Culture"

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5.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

This is the best company I have worked for, full of very smart people, difficult challenges, very experienced people to learn from and a very authentic culture that puts the happiness of its customers and employees before every decision that gets made. It's really touching to see how we are changing women's lives with a great product and great technology. The customer support team is incredible. It's a very inclusive and diverse company, very transparent with all the employees about problems, opportunities and state of the company. From a technology standpoint, we are a small team of engineers that are exposed to different technologies and complex problems. We have great freedom to explore new ideas and great leadership.

Cons

Due to the small size of the company, engineering, design and product operate still as separate teams that sometimes lack communication between them. I think that reorganizing these areas into small business units composed of engineers, designers and pm's would improve communication, performance and ownership.

5.0
Jul 5, 2017

A great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Madison Reed has a really great company culture. It seems like everyone is always happy with what they're working on and excited for the future of the company. The team works hard to uphold their values: Responsibility, Trust, Joy, Love and Courage. Amy, the CEO, is an incredible leader. I would highly recommend the company to anyone looking for new opportunities in the beauty industry.

Cons

The company is pretty top heavy with Chief level, VPs, and directors. It causes for big ideas with less-than-ideal execution rates.

5.0
Jun 29, 2017
Recommend
CEO approval
Business Outlook

Pros

A lot of talented people work at Madison Reed. The company culture is great, they focus on building real leaders and not so much about embracing those who just whine. They also have the best customer service that I have ever experienced and witnessed. They truly care about the customer and that shows in the decisions that get made at the company. Very open to new ideas and embracing the culture of making a decision, even if it was a mistake and learning from it.

Cons

Communication is always something that is difficult to master with diverse communities of people, with diverse backgrounds. It's not that people don't trust each other, but it's more of, being polite, correct and not wanting to step on anyones toes. I am sure folks are receptive to feedback, but there is a fear of just displeasing someone, to the extent that important feedback about ideas or peers is sometimes lost in the cloud of being nice.

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